Desk Attendants set the stage for nearly every Andy B’s experience. Desk Attendants are responsible for welcoming guests and providing valuable recommendations and information to ensure a top-notch guest experience. Our Desk Attendants are knowledgeable about our product offering, anticipate guest needs, and exhibit genuine enthusiasm in all that they do.
KEY RESPONSIBILITIES:
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Inspire memorable experiences by providing top-notch guest service and remaining attentive to guest needs.
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Interact with guests in-person and over the phone to ensure the best guest experience.
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Utilize the Point-of-Sale system to process orders, payments, and redemption transactions with accuracy and timeliness.
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Maintain cleanliness and safety standards and report operational issues.
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Place guests on lanes, and manage wait lists and reservations.
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Conduct opening/closing duties.
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Assist with restaurant seating and facilitate attractions.
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Other duties as assigned.
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Demonstrate Andy B’s Core Values: Teamwork, Service, Inspiring Fun, and Excellence.
KEY REQUIREMENTS:
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Must be 16 years of age.
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Minimum of 6 months cash handling experience preferred.
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Ability to frequently lift to 10 lbs.; occasionally up to 40 lbs.
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Friendly, outgoing personality and a get-it-done attitude.
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Excellent communication and organizational skills.
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Ability to work in a fast-paced, team-oriented environment.
