Position Title: Student Success Center, Senior Coach Full Time
Classification: Administrative
FLSA Status: Not Exempt
Pay Grade: Administrative Pay Grade: Grade 3
Reports To: Coordinator, Student Success Center & Director, Student Success Center
Position Summary
Supports the growth, quality, and impact of Student Success Center (SSC) Coaching programs by mentoring, coaching, and coordinating a team of SSC Coaches with a focus in a STEM and/or Writing. Serves as a communication bridge between SSC Coaches and program leadership; Leads observation, feedback, and evaluation efforts in support of accreditation and continuous improvement; ensures alignment with training expectations, equity-centered practices, and instructional best practices.
Essential Functions
-
Serves as a liaison between SSC Coach and Coordinators, assisting with session planning, troubleshooting, and Communicating team feedback. Meets regularly with program leadership to discuss challenges, identify solutions, and support a consistent, collaborative, and inclusive environment.
-
Provides advanced peer leadership by mentoring, coaching, and coordinating a team of 10-12 SSC Coaches. Supports Professional growth, reinforces program expectations, and fosters a culture of care, accountability, and continuous improvement.
-
Assists the SSC Coordinators with planning and facilitation of SSC Coach training prior to the start of each semester and during bi-weekly professional development meetings.
- Assists with the collection, analysis, and reporting of data associated with SSC coaching programs, including TracCloud usage, attendance trends, surveys, and documentation. Supports assessment, accreditation, and program improvement efforts.
-
Performs program-related clerical and administrative duties, including preparing reports, responding to emails, maintaining digital communication platforms and supporting marketing efforts such as flyers and session information postings.
-
Monitors TracCloud and other program systems to ensure accurate attendance tracking, documentation compliance, and equitable service delivery.
-
Provides SSC Coaching session coverage when coaches are unavailable and performs duties consistent with the SSC Coach job description, supporting students in STEM and/or writing as assigned.
Required Qualifications
-
Some college required
-
3.0 GPA or higher
-
Demonstrated strong academic standing at Brazosport College.
-
A minimum of two semesters of experience as an SSC Coach, Si Leader, or comparable peer education role. Experience supporting STEM and/or Writing coursework preferred.
-
Coursework content supported through SSC coaching assignments
-
Basic computer literacy and functional knowledge of Windows-based systems
-
Strong listening skills, Communication practices, professionalism, and the ability to support diverse learners.
Preferred Qualifications
- Experience supporting STEM and/or Writing coursework preferred.
-
Coursework content supported through SSC coaching assignments
-
Basic computer literacy and functional knowledge of Windows-based systems
Working Conditions
-
This is not a remote work position
-
100% on-site presence
Physical Requirements
Able to traverse campus, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, bending, vision, hearing, and talking.
