Metro Kia of Madison is looking for a motivated and customer-focused Service Advisor to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and want an opportunity with growth potential, we want to hear from you.
- Greet customers and provide an exceptional service experience
- Write repair orders accurately and efficiently
- Communicate repair recommendations and timelines clearly
- Coordinate with technicians and parts department
- Keep customers updated throughout the repair process
- Review completed repairs and finalize paperwork/payment
- Help maintain strong CSI and customer retention scores
- Automotive service advising experience preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced dealership environment
- Positive attitude and team-first mentality
- Basic computer and phone skills
- Valid driver’s license with clean driving record
- Full-time position
- Monday–Friday: 8:00 AM – 5:30 PM
- Rotating Saturdays: 8:00 AM – 3:00 PM
- Competitive pay plan
- Medical, dental, and vision insurance
- Paid time off and holidays
- 401(k)
- Employee discounts
- Career advancement opportunities
- Supportive team environment
- $45,000 – $100,000 per year based on experience and performance
- Performance bonus opportunities available
Join a dealership team that values customer service, teamwork, and professional growth. Apply now and start your career with Metro Kia of Madison.
Metro Kia of Madison is an Equal Opportunity Employer. We are committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable federal, state, or local law.
Metro Kia of Madison complies with all applicable employment laws and regulations in the State of Wisconsin and encourages qualified individuals of all backgrounds to apply.
