This position can be based out of any of the following IL DSCC office locations: Chicago, Lombard or Mokena. This position may have the option to work from home on most days while traveling into the office or to events as needed. We offer a very competitive benefits package: State of IL employee health/vision/dental, starting accrual of 5 weeks' vacation/year, over a dozen paid holidays, and a dozen sick days. Retirement is through the State Universities Retirement System.
For full consideration, all applicants must apply on the UIC Job Board located at:
https://uic.csod.com/ux/ats/careersite/1/home/requisition/20421?c=uic&cfdd[0][id]=215&cfdd[0][options][0]=1358
All application materials must be received by 7/29/2026.
We are looking for a caring and organized person to be a Hospital Liaison for the Division of Specialized Care for Children (DSCC). In this role, the hospital liaison is responsible for outreach activities regarding all DSCC programs, as well as conducting in-person hospital visits to DSCC participants. The hospital liaison coordinates and facilitates the timely discharge of medically complex children eligible for the Home Care Program from the inpatient hospital setting and assists in the facilitation of the care coordination plan with the child's physicians. The hospital liaison has a physical presence in the hospitals - attending hospital rounds and meeting with case managers and families. In conjunction with hospital staff, the hospital liaison identifies the need for DSCC services and works collectively with the hospital and the DSCC Care Coordination Team to ensure referrals for DSCC services have been made. This position is a great fit for staff with experience in a hospital setting who enjoys helping families and working as part of a team.
Position Summary
Under the supervision of the Assistant Director of Enrollment and Specialty Care, the DSCC hospital liaison is responsible for outreach activities regarding all 3 DSCC programs – Core, Connect Care, and Home Care – as well as conducting in-person hospital visits to DSCC participants. The hospital liaison coordinates and facilitates the timely discharge of Medically Fragile Technology Dependent (MFTD) children eligible for the Home Care Program from the inpatient hospital setting and assists in the facilitation of the care coordination plan with the child's physicians. The hospital liaison has a physical presence in the hospitals, allowing DSCC and hospital staff to work collaboratively. In conjunction with hospital staff, the hospital liaison identifies the need for home care or other DSCC services and works collectively with the hospital and the DSCC Care Coordination Team to ensure referrals for DSCC services have been made.
Duties & Responsibilities
1. Identifies the need for DSCC services (Home Care, Core, Connect Care) and works collaboratively with hospital staff and the DSCC Care Coordination Team to ensure those services are ready at the time of discharge from the inpatient hospital setting. Those services include but may not be limited to in-home nursing and medical equipment and supplies, and care coordination.
2. Attends hospital rounds, meet with case managers/providers/families; reviews medical documentation to determine eligibility for DSCC programs and services.
3. Explains programs, services, enrollment, and care coordination to eligible families. Obtains documentation and partners with the hospital case management team and Enrollment Team/Care Coordination Team to address identified needs (for example, home modifications, identification of PCP in the community, transportation for medical appointments, other specialized equipment, and supplies).
4. Assists and collaborates as necessary with Connect Care participants while hospitalized, collecting clinical and treatment information, obtaining current participant’s contact information for hard-to-reach members, or facilitating communication with the family, hospital team, and DSCC Transition of Care Coordinator.
5. Contributes as a subject matter expert on health education initiatives such as immunizations, weight management, the importance of physical activities, etc.
6. Offers clinical consultation when requested by care coordination team members.
7. Elicits health and medical histories; assesses the social history and family history of children requesting, or eligible for, DSCC services in the hospital inpatient setting or the office setting of large group practices caring for medically fragile/technology dependent children and/or children with special health care needs.
8. Contributes data documentation such as care coordination activities notes into the organization’s electronic records.
9. Participates as a team member for the Home Care Regional Office multi-disciplinary and enrollment teams. Participates in monthly multidisciplinary case reviews as able; discuss and problem-solve complex situations (including input from the hospital team) with Enrollment Team/Care Coordination Team and leadership as indicated.
10. Assists in the development of the care coordination plan with the child’s physician(s), hospitals, and DSCC Care Coordinators. Participates in multidisciplinary team rounds, family care conferences, and discharge meetings; reach out to providers and families to identify care coordination needs; partner with the Enrollment and Care Coordination Team to develop care coordination plan
11. Participates in outreach activities. Examples of outreach activities include preparing and delivering presentations to hospitals including social workers, case managers, and providers with the goal of explaining DSCC programs, services, and eligibility. Staffs booths at conferences.
Minimum Qualifications:
Bachelor's degree in business administration, management, or a field related to the position.
Five (5) years of professional business, financial, and/or managerial work experience.
(NOTE: A Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.)
Based on position requirements, additional education, training, and/or work experience in an area of specialization inherent to the position are required:
- Illinois licensure as a Registered Professional Nurse OR a Master’s Degree in Social Work
- 3 years of clinical experience.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
Experience:
- nursing or social work: 1 year (Required)
License/Certification:
- RN license or MSW (Required)
Work Location: Hybrid remote in Mokena, IL
