Our Core Values:
The culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion, and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values:
-
We are solution seekers.
-
We have a can-do attitude.
-
We are mission-driven.
-
We care about people.
General Description:
The IT Field Technician role is responsible for providing remote, deskside, and onsite IT service desk support to resolve technical issues as well as providing a world class client experience daily. IT Field Technicians follow documented policies and procedures to effectively set up the correct ticket priority, then work to resolve issues in accordance with our standard escalations process either remotely or onsite in our clinics.
