Job Title: Health Coach
Location: Remote
Employment Type: Part-Time
About Greens Health
Greens Health is a technology-enabled chronic care management company that helps Medicare patients improve their health between doctor visits. We combine compassionate care teams, AI-powered technology, and remote patient monitoring to support patients living with chronic conditions such as diabetes, hypertension, heart disease, obesity, and behavioral health conditions.
We're looking for a passionate and empathetic Health Coach who enjoys helping people make meaningful lifestyle changes and stay engaged in their healthcare journey.
Position Summary
As a Health Coach, you will work directly with Medicare patients through phone calls, text messaging, and virtual communication to encourage healthy behaviors, improve medication adherence, and support patients in achieving their health goals. You will serve as a trusted partner, helping patients navigate their care while working closely with nurses and care coordinators.
Key Responsibilities
- Conduct scheduled outbound wellness and coaching calls.
- Build trusting relationships with patients through compassionate communication.
- EducAssist patients in setting and achieving realistic health goals.
- Reinforce medication adherence and healthy lifestyle habits.
- Provide education on nutrition, exercise, stress management, sleep, and chronic disease self-management.
- Encourage patients to complete daily RPM readings (blood pressure, glucose, weight, pulse oximetry, etc.).
- Document all patient interactions accurately in the care management platform.
- Identify patients needing clinical escalation and notify the nursing team promptly.
- Coordinate with providers, caregivers, and internal care teams when appropriate.
- Support enrollment and ongoing engagement in CCM, RPM, BHI, and CHI programs.
- Maintain HIPAA compliance and patient confidentiality at all times.
QualificationsRequired
- High school diploma or equivalent.
- Excellent verbal and written English communication skills.
- Strong customer service and relationship-building abilities.
- Comfortable speaking with elderly patients over the phone.
- Strong organizational and time management skills.
- Reliable high-speed internet and quiet home office.
- Basic computer proficiency.
Preferred
- Bachelor's degree in Health Sciences, Public Health, Nursing, Nutrition, Psychology, Exercise Science, or related field.
- Health coaching certification (NBHWC or equivalent) is a plus.
- Experience in chronic disease management or care coordination.
- Experience working with Medicare populations.
- Bilingual (English/Spanish) is a plus.
- Experience using EHR/EMR or care management software.
Ideal Candidate
We are looking for someone who is:
- Compassionate and patient-centered.
- A strong listener with excellent communication skills.
- Self-motivated and able to work independently.
- Positive, encouraging, and solution-oriented.
- Comfortable using technology and learning new systems.
- Passionate about preventive care and helping others improve their quality of life.
What You'll Do Each Day
- Conduct patient outreach calls.
- Motivate patients toward healthier habits.
- Review wellness goals and progress.
- Encourage medication adherence.
- Support remote patient monitoring compliance.
- Document patient interactions.
- Escalate clinical concerns when necessary.
- Collaborate with the care team to improve patient outcomes.
Benefits
- Remote work environment.
- Paid training.
- Opportunities for career growth.
- Supportive and mission-driven team.
- Make a meaningful impact on patients' lives every day.
How to Apply
Submit your resume along with a brief cover letter explaining why you're passionate about helping patients improve their health. We look forward to welcoming someone who shares our commitment to compassionate, technology-enabled healthcare.
Pay: $22.00 - $25.00 per hour
Work Location: Remote
