Job Overview
We are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring they receive exceptional support throughout their healthcare journey. Your energetic approach will help streamline patient interactions, coordinate appointments, and facilitate effective communication between patients and medical staff. This position offers an exciting opportunity to make a meaningful difference in patient experiences while working in a fast-paced, supportive environment.
Duties
- Manage patient scheduling by coordinating appointments, follow-ups, and procedures using patient management software and electronic health records (EHR) systems
- Serve as the first point of contact via phone and client communication channels, providing friendly, professional assistance to patients and visitors
- Verify patient insurance information and assist with health insurance inquiries to ensure smooth billing processes
- Maintain strict confidentiality of all patient information in accordance with health regulation policies and privacy laws
- Support medical administrative tasks such as data entry, document management, and maintaining accurate electronic health records (EHR)
- Assist with patient check-in and check-out procedures, ensuring a seamless experience for each visitor
- Collaborate with healthcare providers to facilitate efficient patient flow and communication during appointments
Skills
- Proven experience in a medical office or dental office setting with strong knowledge of medical terminology and health regulation policies
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook for documentation and communication purposes
- Familiarity with patient management software, EMR/EHR systems, and electronic health records management tools
- Excellent customer service skills with the ability to communicate effectively via phone and in person
- Knowledge of health insurance processes and billing procedures to assist patients accurately
- Ability to maintain strict confidentiality while managing sensitive patient information
- Strong typing skills for efficient data entry and documentation tasks
- Office experience supporting medical administrative functions with attention to detail and organizational skills
Join us as a Patient Care Coordinator if you’re passionate about delivering outstanding patient service, thrive in a collaborative environment, and are eager to contribute your healthcare support expertise. We are committed to fostering an inclusive workplace where your skills can shine while making a positive impact on our patients’ lives.
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
Language:
Ability to Commute:
- Houston, TX 77077 (Preferred)
Work Location: In person
