Receptionist

Hampton University -
Hampton, VA

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Job Details

Full-time

Benefits

Disability insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Organizing events
Visitor query response
Microsoft Excel
Phone communication
Student recruitment
DocuSign
Greeting customers
Microsoft Publisher
Answering guest questions
Mail distribution
Phone call screening
High school diploma or GED
Mail management
Organizational skills
Mail processing
E-signature software
Colleges/universities
Recruiting event sourcing
Event customer service
Communication skills
Entry level

Full Job Description

Salary

$0.00 Semi-Monthly

Location

200 William R. Harvey Way, Hampton, VA 23668

Job Type

Full-Time

Department

Admissions

Opening Date

07/17/2025

Description

The Receptionist for the Office of Admission serves as the first and most important point of contact for prospective students, families, campus visitors, and university stakeholders. This position requires a warm, professional presence, excellent communication abilities, and strong organizational skills. The ideal candidate will deliver an exceptional first impression while efficiently supporting the administrative and event-related operations of the Admissions Office.

Examples of Duties

Greeting all guests in a courteous, professional, and welcoming manner.
Answer incoming calls with clarity and professionalism; respond to general inquiries and route calls appropriately to Admissions Counselors, Processors, Assistant Directors, or the Dean.
Maintain a helpful, positive demeanor in all in-person and phone interactions.
Open, sort, and distribute incoming mail in a timely and efficient manner.
Assist in the planning, preparation, and execution of high-impact recruitment events.
Demonstrate strong punctuality, reliability, and attention to detail in all duties.
Provide exceptional customer service to all visitors, students, parents, and staff.
Remain composed and courteous under pressure, especially during periods of high call volume or foot traffic.
Ensure a professional tone and polished appearance are always maintained.

Typical Qualifications

High School Diploma or equivalent.
Exceptional verbal communication and interpersonal skills.
Proven ability to multitask, prioritize responsibilities, and remain organized in a fast-paced environment.
Previous experience in a receptionist or customer service role.
Professional, approachable appearance and demeanor.
Familiarity with college admissions processes or higher education environments is a plus.

Supplemental Information

Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) and DocuSign for routine clerical and document management tasks.
Navigate office systems, email platforms, and digital tools with proficiency.

Employer

Hampton University

Address

200 William R. Harvey Way

Hampton, Virginia, 23668

Phone

757-727-5250

Website

www.hamptonu.edu

We offer a complete benefits package to full-time employees and part-time employees who regularly work 20 hours or more per week including health care, dental, vision, retirement, life insurance, short-term disability, long-term disability, legal insurance, accident, critical illness, hospitalization, tuition remission, holidays, vacation, and sick leave.

To learn more details, visit our website: https://home.hamptonu.edu/hr/benefits/.

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Description

Examples of Duties

Typical Qualifications

Supplemental Information

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