Job Requisition
The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. Fieldwork required.
Essential Responsibilities:
- Conduct multiple types of mandatory face to face visits based on need
- Schedule members due for face-to-face visits
- Meets weekly productivity expectations
- Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
- Understands and supports company wide goals based on direction
- Participate in weekly team meetings and ongoing training
- Other duties as identified as a necessary part of employee’s role
Specific Knowledge, Skills, and Abilities:
- Able to travel and conduct home visits
- Knowledge of member assessment procedure
- Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
- Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
- Ability to read and interpret documents, understand and execute workflows
Required Education, Experience, and Licenses:
- The Appropriate background and experience in Care Management and/or MLTC services.
- Bilingual preferred (Cantonese/Mandarin).
- Bilingual preferred (Spanish).
Pay $29-$31 per hour
Work Location: On the road - Brooklyn, NY
Monday to Friday
