Join our growing team here at Arrowhead Dental! We are looking for a warm, organized, and motivated Patient Care Coordinator who is passionate about creating an exceptional patient experience from the first phone call to check-out.
The ideal candidate for this role is a people person who has great communication skills and the desire to form meaningful connections with our patients.
At our dental practice, we value teamwork, positivity and providing high quality care in a supportive environment.
* In order to be considered for this position, please submit the most up-to-date copy of your resume and a written cover letter about why you would be a great fit for this position
* Health care/ Dental office experience is required*
Hours of operation M-F 8:00 AM - 5:00PM
Responsibilities:
- *Must have proficient computer skills and ability to learn quickly *
- Greet and check in patients with professionalism and compassion
- Answer phones and assist with scheduling appointments
- Verify insurance benefits and review treatment estimates
- Coordinate patient flow and communicate with the clinical team efficiently
- Help the clinical team follow up on unscheduled treatment and recall appointments
- Manage patient records and maintain accurate documentation
- Relay accurate information to patients about services and treatments
- Engage in educational opportunities to improve knowledge and performance level
- Perform other duties assigned by team lead
Experience:
- Customer service (required)
- Dental / medical office experience (preferred)
Job Type: Full-time
Pay: $19.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have healthcare or dental office reception experience?
Work Location: In person
