Office of Child Support
Child Support Statement: This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio's child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Learn more about the office by visiting the ODJFS Office of Child Support website.
What You Will Do
Research child support policy and system information to develop training presentations and materials.
Deliver training to county and state child support professionals and assist in the facilitation of training sessions.
Perform after training session duties, including tracking attendance, reviewing evaluation feedback, and updating handouts and question and answer documents.
Collaborate as needed with other Office of Child Support units, ODJFS offices, and county partners to produce training.
Monitor a shared email inbox and respond to inquiries.
Recommended Skills:
Good customer service and interpersonal skills.
Excellent verbal and written communication skills.
Comfortable with public speaking and presenting to an audience, in person and/or virtually.
Knowledge of Microsoft software, including Word, PowerPoint, Excel, Teams, Outlook.
Knowledge of eLearning training development software (i.e., Adobe Captivate, Articulate 360, or Lectora).
Familiarity of adult learning principles and passion for learning.
Schedule: Full-time
Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.
Location: Rhodes State Officer Tower - 30 E. Broad Street 31st Fl, Columbus, OH 43215
Travel: Travel is as needed. ODJFS may require occasional in-person meetings for training or other operational needs.
PN(s): 20045275
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
- Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
The candidate, at minimum, must have the following:
Option 1:
Option 2:
AND
AND
Option 3:
Tips For Your Application
When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.
Pay Information
This position is in the State of Ohio’s Pay Range 31. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.
Pay Range 31
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Hourly
$28.76
$30.10
$31.47
$32.84
$34.53
$36.20
$38.01
Annual
$59,821
$62,608
$65,458
$68,307
$71,822
$75,296
$79,061
Months of Employment
At Hire
6 Months
18 Months
30 Months
42 Months
54 Months
66 Months
Selection Priority Notice OCSEA
Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.
ADA Notice
If you require an accommodation based on a disability for any step of the selection process, please contact [email protected].
Background check information
The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
