SPECS
Part Time: 10-20 Hours Per Week
Full Time: 9-5pm CT Monday through Friday
Pay and Benefits Listed
About Ninety Five Media
Since 2015, we've been building results-driven digital marketing strategies for scaling brands. As a woman owned and operated agency, we specialize in creating content that converts and drives consistent cash flow through personalized, data-driven strategies. We focus on conversion metrics and sustainable growth over vanity metrics.
At our core, we value professionalism, being proactive, integrity, collaboration, innovation, communication, and empowering others. We believe in quality first, continuous learning, and community support.
The Role: Community Connection Specialist
As our Community Coordinator, you'll be the voice behind our clients' social media communities, transforming audiences into engaged, loyal followers through thoughtful, intentional interaction. This role goes far beyond responding to comments and messages. You'll build meaningful relationships, create positive brand experiences, and help turn everyday conversations into opportunities for connection and long-term growth.
Each client is assigned a dedicated Community Coordinator who becomes deeply familiar with their brand voice, audience, and goals. You'll work closely with our Account Managers to ensure every interaction reflects each client's unique personality and marketing strategy, creating a seamless experience across every touchpoint.
Why This Role Matters: Every comment, DM, and conversation shapes how a brand is perceived. Your ability to foster genuine relationships, identify meaningful opportunities for engagement, and create exceptional online experiences directly contributes to stronger communities, increased brand loyalty, and long-term client success.
You are right for this position if you:
Operate With Ownership.
You take responsibility for your accounts, communicate proactively, and handle client relationships with maturity and confidence. You do not wait to be managed.
Thrive Inside Structure.
You respect standard work, follow established processes, and appreciate clear expectations, defined deliverables, and measurable outcomes. You believe consistency builds trust.
Focus on Relationships.
You understand the importance of connecting on a deeper level and strive to build lasting partnerships through personalized and thoughtful interactions.
Think Strategically and Execute Precisely.
You can build customized client strategies while operating inside the Ninety Five Media standards. You balance big-picture thinking with detail-oriented follow-through.
Respect Deadlines and Deliverables.
You understand that missed timelines create downstream impact. You manage your workload proactively and communicate early if something needs attention.
Are Data-Informed.
You are comfortable reviewing reports, identifying trends, and adjusting strategy based on insights. Metrics help you think clearly, not feel overwhelmed.
Care About Continuous Improvement.
You actively look for ways to refine workflows, improve performance, and elevate client experience. You believe excellence is built through iteration.
Job Summary
The Community Coordinator at Ninety Five Media plays an important role in shaping and executing comprehensive strategies to enhance client engagement on various social media platforms. By utilizing social media management tools and implementing community management tactics, they actively foster audience interaction and build brand affinity. Additionally, this role collaborates closely with both Senior Account Managers and Account Managers to ensure alignment with client goals and contribute innovative ideas to enhance client campaigns. This role not only demands strategic thinking and creativity but also emphasizes the importance of collaboration and proactive process improvement within the team to drive the overall success of client projects.
Responsibilities Social Media Community Engagement
- Spend dedicated time each day engaging with and building community for each assigned client account.
- Research and stay updated on current social media trends and algorithm changes to inform engagement strategies.
- Utilize social media management tools to schedule posts and monitor engagement metrics.
- Implement community management tactics such as contests, polls, and live Q&A sessions to encourage audience interaction.
- Foster relationships with influencers and brand advocates to amplify client reach and engagement.
- Regularly conduct social media audits to assess performance and identify areas for improvement.
Content Creation and Curation
- Create weekly Instagram Story slides for each assigned client account
- Brainstorm and pitch creative content ideas aligned with client objectives and industry trends to Account Manager.
- Utilize user-generated content and testimonials to build trust and authenticity with the audience.
- Monitor competitor activity and industry news to identify content opportunities and maintain relevance.
Team Collaboration
- Attend team meetings and check-ins regularly, actively participating and contributing insights.
- Participate in team photoshoots to be used for company-branded content.
- Collaborate closely with Account Managers to ensure client goals are met and engagement efforts are effective for their clients.
- Actively participate in brainstorming sessions and strategy meetings to contribute ideas for client campaigns and initiatives in relation to client social media engagement,
Qualifications
- Proven experience in building community on social media platforms
- Strong understanding of social media platforms and their respective best practices.
- Excellent communication skills, both written and verbal.
- Creative mindset with the ability to generate engaging content ideas.
- Detail-oriented with strong organizational and time management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Willingness to adapt to evolving industry trends and client needs.
Systems and Software
- Slack
- Google Workspace
- ClickUp
- Canva
PAY & BENEFITS
Ninety Five Media offers comprehensive benefit packages that provide economic benefits to employees. Ninety Five Media encourages a lifestyle that allows employees to thrive in the workplace and in their daily lives through healthy living and flexible work options.
Contractor
Hourly Pay: $20
Benefits and Perks:
- Company Paid Annual Team Retreat ($1500 value)
- Remote Work, With a “Work From Anywhere” Culture
- Unlimited Unpaid Time Off
Pay: $20.00 per hour
Benefits:
Work Location: Remote
