Homewood Suites by Hilton Bloomington–Mall of America is seeking a dependable, guest-focused Front Desk Agent/ Part Time Night Auditor to join our team. This position is responsible for creating a welcoming experience for guests while ensuring accurate overnight financial reporting and smooth hotel operations.
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Welcome guests and provide friendly, professional service
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Complete check-ins, check-outs, reservations, and payment processing
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Respond to guest questions, requests, and concerns
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Perform nightly audit procedures and balance daily transactions
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Prepare and distribute financial and operational reports
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Monitor hotel activity and assist with guest safety and security
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Communicate important information to hotel leadership and incoming shifts
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Maintain a clean, organized, and professional front desk area
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Previous hotel front desk or night audit experience preferred
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Strong customer service, communication, and problem-solving skills
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Comfortable working independently and handling financial transactions
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Dependable, detail-oriented, and able to remain calm under pressure
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Basic computer skills; Hilton systems experience is a plus
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Availability to work overnight shifts, weekends, and holidays
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Competitive pay
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Hotel travel discounts
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Paid time off for eligible associates
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Benefits for eligible full-time associates
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A supportive team environment with opportunities for growth
Join our team and help make every guest feel at home.
Homewood Suites by Hilton Bloomington–Mall of America provides guests with a welcoming, home-away-from-home experience near the Mall of America and Minneapolis–Saint Paul International Airport. The hotel is managed by Soartress Hospitality, a growing hotel management company committed to creating exceptional experiences for guests, associates, and business partners. Guided by our core values of Respect, Honesty, Integrity, Inspire, Communicate, and Perform, we foster a supportive workplace where associates are valued and encouraged to grow.
Homewood Suites by Hilton Bloomington–Mall of America is an equal opportunity employer. We value a diverse workforce and provide equal employment opportunities to all qualified applicants.
