Step into a role where your personality, ambition, and people skills truly matter. Vantage Concepts is hiring a full-time Wireless Customer Representative (CSR) to support our AT&T campaign by working directly with customers and helping them find the right wireless and internet solutions.
This is an in-person, customer-facing role where you will provide customer service, answer questions, assist with account setup, and support sales activity. If you enjoy connecting with people, learning new technology, and building real-world experience in customer service and sales, this is a strong opportunity to grow.
What You’ll Be Doing as a Wireless Customer Representative
- Provide face-to-face customer service and support during daily customer interactions
- Engage with customers directly to present AT&T’s internet and wireless services, answering questions and identifying needs
- Deliver personalized consultations, guiding customers through plan comparisons and helping them make confident decisions
- Close new customer accounts while ensuring accurate documentation, installation scheduling, and follow-up service delivery
- Build and maintain strong customer relationships, serving as a trusted point of contact for ongoing inquiries
- Collaborate with your team daily to develop innovative sales techniques and share success stories
- Stay informed on AT&T’s latest products, pricing, and promotions to provide accurate and compelling information
- Track progress and goals, reporting achievements and challenges to management for coaching and support
Based in The Sunshine State, we partner with telecom brands like AT&T to deliver innovative marketing campaigns and exceptional customer service. Our mission is to help our clients grow and empower our team members to achieve their professional goals through collaboration, mentorship, and advancement.
What You Must Possess
- Excellent people skills and a customer-first attitude
- Strong communication and active listening abilities
- Proven reliability and time management skills
- Desire to work in a performance-based environment
- Adaptable, goal-oriented, and coachable personality
- Team-oriented mindset with leadership potential
- Previous customer service or sales experience preferred
Job Type: Full-time
Pay: $1,000.00 - $1,300.00 per week
Work Location: In person
