Job Description
Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.
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Greet customers warmly and take food orders accurately and efficiently
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Process payments and handle cash transactions with precision
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Answer phone calls and respond to customer inquiries in a professional manner
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Collaborate with kitchen staff to ensure timely order preparation and delivery
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Address customer concerns and resolve issues with empathy and care
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Maintain a clean and organized work area
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Assist in inventory management and restocking supplies as needed
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Adapt to changing priorities in a fast-paced environment
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Support team members during peak hours and special events
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Promote new products and special offers to customers
Qualifications
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Excellent communication and interpersonal skills
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Strong customer service orientation with a friendly and approachable demeanor
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Ability to multitask and work efficiently in a fast-paced environment
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Problem-solving skills and the ability to handle challenging situations with grace
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Team player mentality with a willingness to support colleagues
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Basic computer skills for operating point-of-sale systems
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Cash handling experience and ability to maintain accurate transactions
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Flexibility to work various shifts, including evenings and weekends
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Physical ability to stand for extended periods and lift up to 25 pounds
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High school diploma or equivalent (preferred)
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Previous customer service experience in food service or retail (preferred)
