Job Title: Inside Sales Representative
Compensation: $60,000- $70,000 + target monthly incentive and full benefits
**This is a hybrid role, so candidates must be local to the Chicagoland area and able to work on-site as required**
Position Summary:
The Inside Sales Representative is responsible for cultivating strong relationships with customers, quoting, processing orders, providing product information, and supporting outside sales efforts.
Key Responsibilities:
-
Respond to inbound inquiries via phone and email, providing quotes, product details, and order status updates
-
Communicate with existing and prospective customers to promote products and services
-
Prepare and follow up on sales quotations, pricing, and product availability
-
Maintain accurate records of customer interactions, sales orders, and communications in SAP, CRM and ERP systems
-
Collaborate with the operations and logistics teams to ensure on-time order fulfillment
-
Identify customer needs and recommend appropriate products or services
-
Support outside sales representatives by providing strong customer service and facilitating regular communication
-
Monitor open orders, back-orders, and shipping issues to ensure customer satisfaction
-
Participate in sales meetings and training to stay current with product knowledge and market trends
-
Meet or exceed individual sales and productivity targets
-
All other duties assigned
Qualifications:
-
High school diploma or equivalent required; associate’s or bachelor’s degree preferred
-
5+ years of inside sales, customer service, or related experience (manufacturing/industrial preferred)
-
Strong communication and interpersonal skills
-
Proficient in Microsoft Office and SAP system
-
Detail-oriented with strong organizational and time-management skills
-
Ability to thrive in a fast-paced, team-oriented environment
Preferred Skills:
-
Experience in steel, manufacturing, or technical product sales
-
Familiarity with order entry systems and supply chain coordination
-
Ability to interpret technical drawings or specifications
Benefits:
-
Medical, Dental and Vision benefits
-
401k Match & Profit Sharing
-
STD and Life Insurance
-
10 paid holidays plus PTO
-
Flexible Spending Account
