Description:
Come and join the team at the world-famous Wynwood Walls Museum!! Your primary responsibilities as a Museum Experience Associate include ensuring an enjoyable, educational, and safe visit for all our guests and an unforgettable experience, as well as promoting the museum as a whole during private tours, special events and exhibitions.
We Offer:
- Competitive pay
- Flexible hours
- Dining Discounts
- Life, medical, vision and dental health insurance after 90 days & more!
- Personal Time Off Benefits
- OnDemand Payroll Feature
Compensation:
$16.00 / hour
Museum Experience Associate Essential Functions:
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Greet museum visitors on arrival with a warm and inviting welcome.
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Provide directions for visitors to purchase tickets at our kiosks.
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Answer general inquiries about museum operations, The Wynwood Walls app, Wi-Fi, special exhibits, and events.
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Demonstrate basic knowledge of artists and works within the museum.
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Provide the highest level of customer service to all visitors.
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Contribute to the execution of special activities and programs, including setup and breakdown.
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Manage the operation of specific exhibits, including queuing and crowd control.
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Work collaboratively with the Events team as needed.
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Attend all required meetings and report all unsafe conditions immediately.
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Complete other duties as assigned by the supervisor, including cross-training.
Requirements:
- Previous experience in a customer service or Hospitality role required; experience in a museum, live entertainment or amusement park a plus.
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Excellent interpersonal and communication skills with a diverse group of clients and guests, and a team player.
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Flexibility in working hours, as some evening and weekend work is required.
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Must be fluent in English; Spanish is a plus.
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Ability to lift 30 lbs. or more.
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Ability to stand and walk for long periods of time.
