Job Summary
We are seeking an energetic, detail-oriented Front Desk Associate to be the welcoming face of our dental practice. In this role, you will greet and check in patients, assist with check-out as needed, and support the day-to-day flow of a fast-paced, insurance-driven office. A strong understanding of dental financials and insurance processes is highly valued. Your positive attitude, teamwork, and willingness to help wherever needed will contribute to a smooth and efficient patient experience.
Duties
- Greet patients warmly and check them in, ensuring a positive first impression
- Assist with patient check-out, including reviewing treatment plans, collecting payments, and explaining financials
- Verify dental insurance benefits and eligibility prior to appointments
- Answer and manage incoming calls professionally, including scheduling and patient inquiries
- Schedule and confirm appointments using Open Dental software
- Maintain accurate patient records and update information as needed
- Communicate effectively with clinical team to ensure smooth patient flow
- Assist with administrative tasks and support team members as needed
Requirements
- Previous dental front desk or administrative experience preferred
- Experience with Open Dental is highly preferred
- Strong understanding of dental insurance verification and patient financials
- Excellent communication and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Positive attitude and team-oriented mindset
- Proficiency in basic computer skills and office systems
About the Role
Join our team in creating a welcoming, efficient, and patient-focused dental office. We are looking for someone who brings positive energy, is a strong team player, and is willing to jump in wherever needed to keep the day running smoothly.
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
