Vendor Operations Lead
The Vendor Operations Lead is responsible for supporting the onboarding, maintenance, and monitoring of vendors across services such as business development, insurance, UCC filings, Know-Your-Customer (KYC), and warranty support. This role operates independently, ensuring contract and documentation accuracy, vendor compliance, and process efficiency while partnering cross-functionally.
Key Responsibilities and Duties
- Partners with Originations and internal teams to onboard and manage vendors.
- Performs monthly quality assurance and compliance audits. Provides operational support across platform during periods of low demand.
- Drafts and reviews vendor agreements and amendments in accordance with company policy.
- Develops and maintains standard templates, playbooks, and procedural documentation. Maintains document library and ensures proper document control and versioning.
- Monitors vendor performance and ensures compliance with operational and contractual requirements.
- Collaborates with IT to enhance dashboards and streamline onboarding processes.
- Conducts UCC lien reviews and resolves inventory perfection issues with Operations.
- Supports cost-per-copy setup and ensures adherence to deadlines and vendor expectations.
- Files insurance claims and manages vendor relationships related to insurance services.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Minimum Qualifications
- 3+ years of experience as a paralegal doing transactional work in a law firm or leasing or commercial lending business.
Preferred Qualifications
- 5+ years of experience as a paralegal doing transactional work in a law firm or leasing or commercial lending business.
- Strong verbal and written communication skills; work history in related field required.
- Bachelor's degree in business, Finance or related field and/or Paralegal Certificate, highly preferred.
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Requirements:
Posting end date: 7/26/2026
Req Benefits:
EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:
- Medical, dental, vision & HSA/FSA
- 401(k) savings
- Paid holidays & generous PTO
- Additional wellness & voluntary benefits
Additional Company-provided benefit options (subject to plan terms):
- Tuition reimbursement
- Commuter Benefits
- Life and Disability Insurance
Compensation: $85,400 - $115,500
Additional Details :
EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
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Member FDIC
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