We are hiring for Operational office Manager.
Ark of Rehabilitation Inc. (AORI). We are an Outpatient Mental Health, Behavioral Health and a Residential Services Agency (RSA) provider. licensed by the Department of Health and Mental Hygiene; Maryland Department of Health, Office of Health Care Quality.
An ideal candidate will be. Responsibilities include
- Team oriented
- experience in Outpatient Mental Health, Behavioral Health and Home Health Care
- Excellent verbal and written communication skills Positive personality.
- Oversee day-to-day company activity, clients and staff's engagement
- Answer phones and assist, respond to email and assist in management/dissemination of all outreach communications.
- customer service orientation to demonstrate understanding of the mission at Ark of Rehabilitation Inc.
- Proficient in Microsoft Office products to include Excel, Publisher, and computer skills
- Engage in discussion with other providers or entities; like hospitals, clinics, aging and mental health department, in promoting people served and organization needs.
- familiar with healthcare communications tool e.g. Constant Contact. Working knowledge of Quicken and able to maintain confidential client information.
- Managing the hiring process, including advertising open positions, reviewing resumes, coordinating and scheduling appointments and interviews, conducting reference and background checks, drafting offer letters; (If requested by your supervisor)
- Managing the onboarding process for new employees.
- Maintaining up-to-date personnel information and files.
- Involve in Processing bi-weekly payroll to ensure finances are maintained in an effective up to date and accurate manner.
- Maintaining the employee handbook, flyer, brochures and organization staffing chart.
- Overseeing the annual employee review process.
- Ensuring management actions conform to employee handbook and labor laws.
- Tracking employee performance documentation.
- Support in Write and/or edit and coordinate correspondence on behalf of the Organization, and Executive Director
- Accurately maintain databases; organize and maintain files and records, electronic and physical.
- Schedule/cancel appointments, maintain calendar, assist in making logistical arrangements as needed.
- Coordinate Organization functions to include logistics and material preparation and follow-up (evaluations, thank you letters etc.)
- Performing other related duties may be required.
Qualifications:
- Candidate must be highly detail-oriented, able to work independently, multi-task, enjoy interfacing with clients, external providers and other staff at all levels, excellent skills in verbal and written communication,
- 5 years of experience relevant to the responsibilities. experience in Outpatient Mental Health, Behavioral Health and Home Health Care
- Human Resources experience. With Marketing skills and proposal skills.
- Candidates must possess a master's degree in business admin or bachelor’s degree in health care related field.
Pay: $20.00 - $25.00 per hour
Expected hours: 20.0 – 24.0 per week
Benefits:
Experience:
- Customer service: 1 year (Preferred)
- Office manager: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
