Are you ready to love what you do every day?
Beltone Southside is searching for a dynamic, detail-oriented Patient Care Coordinator to join our team! If you are passionate about healthcare, love providing exceptional service, and thrive in a fast-paced environment, we want to meet you.
At Beltone Southside, we specialize in hearing healthcare — offering hearing tests, fitting hearing devices, and providing life-changing support to our patients. We believe in making a difference, and it all starts with an incredible team.
In this role, you will:
- Answer inbound calls and warmly assist patients.
- Schedule appointments, make reminder calls, and follow up with patients to maximize care and sales opportunities.
- Support the team in achieving clinic sales goals.
- Create memorable patient experiences that build lasting relationships.
- Collect and maintain patient information including demographics, insurance, and payment details.
- Manage inventory and supplies to keep the office running smoothly.
- Clean, troubleshoot, and provide maintenance on hearing devices.
- Maintain a clean, welcoming office environment.
Work Schedule:
- Monday – Thursday: 8:45 AM – 5:00 PM
- Friday: 8:45 AM – 2:00 PM
- No nights or weekends!
Office Locations:
- Virginia Beach (Pembroke and Great Neck)
- Chesapeake (Western Branch and Battlefield)
- Norfolk (Lexan Ave and Little Creek)
- Suffolk (Godwin Boulevard)
- Kill Devil Hills, NC
- Elizabeth City, NC
Why You'll Love Working Here:
- Paid comprehensive onsite training
- Your Birthday Off (because you deserve it!)
- Clear pathways for growth and promotion — we love to promote from within!
- 401(k) with company matching
- Health, dental, and vision insurance
- Paid time off and holiday pay
What You Need to Bring:
- 1 year of Medical Front Desk experience (Preferred)
- High school diploma or equivalent (Required)
- Your own Reliable transportation (You may travel between offices as needed)
- A passion for helping people and a commitment to top-notch service
Important Notice Regarding Job Applications
To ensure a smooth and efficient hiring process, please submit all applications online through Indeed.
PLEASE DO NOT VISIT OUR PHYSICAL LOCATION OR CALL REGARDING OPEN POSITIONS.
This helps us dedicate our time to reviewing applications and ensures all candidates are given equal consideration.
We appreciate your understanding and look forward to reviewing your application!
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your experience working with electronic health records (EHR) systems, scheduling software, or managing patient information?
- Do you have your own reliable transportation to commute between offices as needed?
Education:
- High school or equivalent (Required)
Experience:
- Medical Front Desk: 1 year (Required)
Work Location: In person
