Job Overview
Patient Care Consultant — Revival Health & Wellness
Fenton, MO | 30–40 hrs/week
Revival Health & Wellness is hiring a Patient Care Consultant to present provider-recommended treatment plans to prospective patients, walk through investment and financing, and guide them from consultation through enrollment. You are the bridge between our doctor's clinical recommendation and the patient's decision to move forward — not a clinical decision-maker.
This role is built for someone who is comfortable presenting high-ticket sales/care plans ($3,000–$10,000+) while standing firm in clinical decisions and genuinely caring about whether the patient gets the care they need.
Responsibilities
- Conduct Day 1 and Day 2 patient consultations, presenting the provider's recommended treatment plan exactly as written
- Perform phone screenings with prospective patients
- Manage leads from initial inquiry through enrollment
- Follow up consistently with prospective patients through their decision process
- Walk patients through cost, payment options, and financing
- Handle cost and scope objections through value and financing — not by discounting or reducing the clinical plan
- Route any request to modify the treatment plan back to the provider — you present and close, you do not alter clinical recommendations
- Represent Revival at community outreach and marketing events
- Consistently meet and exceed production goals while delivering an excellent patient experience
- Work closely with providers and clinical staff to ensure a seamless patient journey
Qualifications
- Proven experience in a sales role where you were responsible for closing deals and hitting revenue targets — this is a sales position, not a customer service or order-taking role, and we're looking for someone who has carried a number before
- Track record of presenting and closing on price points of $1,000+ preferred — direct sales, not retail transactions
- Demonstrated comfort presenting high-ticket plans confidently and without hesitation
- Strong objection-handling skills paired with genuine relationship-building — patients need to trust you're advocating for them, not just closing them
- Self-motivated, competitive, and comfortable being measured on production, not hours
- Comfortable representing Revival at outside marketing/community events
- Healthcare, chiropractic, aesthetics, or wellness sales experience preferred, not required
Compensation
- Base pay: $20/hour (30–40 hours/week, in-office plus outside marketing events)
- This is a commission-based role at heart — your base provides stability, but your bonus is where your effort and results are rewarded. Uncapped monthly bonus on collected production, with top performers typically earning 2–3x their base pay through bonus alone
- Qualified leads provided
- Production benchmarks reviewed at 90 days
What We're Looking For
Someone who's genuinely driven to help more people get care, and wants to be paid in direct proportion to that impact — not someone looking for a steady hourly check. If you've sold before and know what it feels like to close a deal, hit a number, and get rewarded for it, this role is built for you. If a patient asks "do I really need all of this?" — we want someone who reinforces the doctor's plan and loops the patient back to the provider if they want it reconsidered, not someone who starts cutting the plan down to make the sale easier.
Pay: $40,000.00 - $120,000.00 per year
Benefits:
Application Question(s):
- What is the largest single sale you've personally closed, and what was the price point? Be specific.
- You present a treatment plan and the patient goes silent for 10 seconds after hearing the price. What do you do?
- This role pays a base plus uncapped commission — your income is tied directly to how many patients you enroll. Why does that structure work better for you than a flat salary?
Work Location: In person
