NIGHT AUDITOR
Department: Front Desk
Supervisor: Front Office Manager
DUTIES: Accurately and efficiently input and work with accounting systems, computers, etc., to perform food and beverage audit, rooms audit, cashiering and desk clerk duties; effectively communicate with guests about hotel facilities, check ins/outs and emergency procedures.
PERSONAL CHARACTERISTICS:
1. Appearance: Well groomed and pleasant, conservative hairstyle, conservative jewelry, neat and clean, no perfume/cologne, neatly trimmed beard or mustache, if applicable.
2. Behavior: Friendly, positive, team and service oriented, interested in job learning.
3. Basic Skills: Honest, dependable, loyal, organizational and planning skills, attention to detail, good computer and math skills, good concentration, able to move quickly from night audit area to front desk to greet guests.
4. Communication Skills: Good grammar, able to communicate accurately and effectively in verbal and written form to respond to guest, legible handwriting.
5. Other: Basic desk clerk duties, honest, trustworthy.
JOB KNOWLEDGE, SKILLS AND OTHER REQUIREMENTS:
1. Previous Experience: Hotel night audit and front office operations.
2. Special Skills: Handling guest complaints and special requests, capable of operating 10 key calculator by touch and other office equipment.
3. Product Knowledge: Hotel audit procedures, safety/security procedures.
4. Other: Be familiar with basic desk clerk duties, able to complete projects on time.
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid jury duty
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person