Loyalty is hiring a skilled and detail-oriented Appraiser to join our team. The Automobile Appraiser will be responsible for determining the market value of vehicles, assessing their condition, and preparing detailed appraisal reports. This role requires strong expertise in evaluating cars, trucks, and other motor vehicles based on factors like age, make, model, mileage, and overall condition. The ideal candidate will have a strong background in automotive valuation, attention to detail, and the ability to provide accurate assessments in a timely manner.
Key Responsibilities:
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Examines the damaged vehicle to determine the extent of structural, body, mechanical, electrical, or interior damage.
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Estimates cost of labor and parts to repair or replace each damaged item.
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Reviews repair cost estimates with the body shop manager or foreman.
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Negotiates with repair facilities cost-effective solutions for issues that may arise throughout the repair process.
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Completes inspection reports with a high level of detail and in accordance with industry standards.
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Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
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Evaluates practicality of repair as opposed to payment of vehicle market value before the accident.
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Determines valuations on total vehicle loss.
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Prepares insurance forms to indicate repair cost estimates and recommendations.
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Provides technical support to claim handlers on vehicle repair issues.
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Applies knowledge of market value and other factors affecting reparability issues.
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Answers inbound calls and making outbound calls to customers.
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May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions.
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Provides exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
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Keeps management apprised of developments.
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Sets priorities with regards to scheduling inspections, etc.
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Maintains a high level of technical knowledge in the automotive repair industry.
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Maintains detailed, accurate and timely records.
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Other tasks as assigned.
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High School Diploma or G.E.D.
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6 months of claims handling or intake experience.
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Bilingual in English and Spanish is required.
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Strong customer service and communication skills.
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Basic proficiency in Microsoft Office.
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A valid Driver’s License is required.
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Adjuster License is a plus but not required.
ABOUT US
We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.
We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.
WHY JOIN US
We know talented bilingual insurance professionals have options. Here is what makes us different:
✓ Real base pay — Competitive salary based on experience and license held
✓ Paid Time Off — 1 week PTO to start, growing with tenure
✓ Medical Insurance — Comprehensive health coverage for you
✓ Sick Time — Dedicated sick time separate from your PTO
✓ Dental & Vision — Comprehensive dental and vision coverage
✓ Performance Bonus — Structured plan tied directly to your results
✓ Supplemental Plans — Voluntary supplemental options available
✓ Employee Referral — Earn rewards for bringing great talent in
✓ Basic Life Insurance — Company-paid life insurance
✓ Career Growth Path — CSR Agent Team Lead Manager Owner
✓ 401(k) with Match — Invest in your retirement savings with us!
✓ Training & Development — Ongoing sales, product, customer service & compliance training
OUR CORE VALUES
“The harder we work, the luckier we are.”
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PROTECT
Safety for our communities
We ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.
HELP
Swift, personalized support
Our agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.
PROMOTE
Investing in our workforce
We invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.
BUILD
Trust & transparency
Our client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.
EDUCATE & GUIDE
Clarity & empowerment
Clarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.
PROVIDE
Accessible solutions
We deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.
