Be the Voice of Customer Excellence!
First Impression Representative
$17–$21/hour
At Trades Holding Company, you’re not just answering calls—you’re creating great customer experiences, solving problems, and helping people get the services they need
What You’ll Do
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Handle inbound/outbound calls with professionalism
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Identify needs, solve problems, and upsell when appropriate
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Document interactions in CRM systems
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Deliver fast, friendly, and effective service every time
What We’re Looking For
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Customer service or call center experience preferred
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Strong communication & multitasking skills
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Tech-savvy and comfortable in a fast-paced environment
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Flexible schedule (evenings & weekends required)
Perks & Benefits
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Weekly pay
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Weekly bonus potential
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Medical, dental, vision and life
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401(k) with 4% match
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PTO
About Trades Holding Company
Founded in 1994, we are the largest Mr. Rooter franchisee in the region. With nearly 400 employees across Ohio, Kentucky, and Indiana, we provide a stable, professional "home base" for tradespeople. We believe in fostering a journey from apprenticeship all the way to retirement.
Trades Holding Company, LLC is an Equal Opportunity Employer.