Front Desk Medical Receptionist
Avenue Health is seeking a full-time, dedicated, and personable Medical Receptionist to join our growing primary care practice in Okemos. Located next to the new Sparrow Emergency Center, our office provides a welcoming environment for both patients and staff.
At Avenue Health, we believe healthcare should be compassionate, efficient, and enjoyable. We take pride in creating a positive workplace culture while delivering exceptional care to our patients.
What You'll Do:
- Greet and check in/out patients
- Answer and manage multi-line phone calls
- Manage and prioritize assigned inbox messages, patient portal communications, and patient specific tasks to ensure timely follow-up and resolution
- Schedule appointments accurately and manage provider schedules
- Verify patient demographics and insurance information
- Process patient paperwork and electronic forms
- Utilize EMR systems for patient documentation and communication
- Collect copays, balances, and other patient payments
- Process supplement store purchases, compounded medication and treatment services transactions
- Assist patients with questions regarding appointments, forms, and office services
- Maintain accurate records and ensure smooth front desk operations
- Provide outstanding customer service to patients and visitors
Qualifications:
- Prior experience in a medical office preferred
- Experience with EMR systems strongly preferred, Athena specifically
- Strong computer and organizational skills
- Comfortable answering multi-line phones
- Cash handling and payment processing experience preferred
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
Why Join Avenue Health?
- Supportive team environment
- Wonderful patient population
- Opportunities for growth and advancement
- Performance-based bonus opportunities
- PTO and benefits available
- Beautiful, cozy office space
Office Hours:
Monday 8:00 AM - 5:00PM
Tuesday-Friday: 7:00 AM-5:00 PM
Job Type: Full-time
Pay: $15.00-$20.00 per hour, based on experience.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Medical receptionist: 1 year (Required)
Ability to Commute:
- Okemos, MI 48864 (Required)
Work Location: In person
