Overview
Join our dynamic team as a Leasing Consultant and become the vital link between prospective residents and our vibrant communities! In this energetic role, you will showcase your exceptional customer service skills, guide applicants through leasing processes, and ensure a seamless experience from inquiry to move-in. Your enthusiasm and negotiation skills will help fill our properties with happy residents while maintaining compliance with Fair Housing regulations and Section 8 programs. This position offers an exciting opportunity to thrive in property management, leveraging your administrative expertise and passion for real estate.
Responsibilities
- Engage with prospective tenants via phone, email, and in-person visits, providing detailed property information and answering questions confidently.
- Conduct property tours, highlighting features and benefits to upsell units effectively.
- Manage leasing documentation, including contracts, applications, and legal paperwork, ensuring accuracy and compliance with landlord-tenant law.
- Utilize Yardi, OneSite, and CMMS systems for data entry, lease processing, and maintaining accurate resident records.
- Coordinate with maintenance teams to facilitate property upkeep and address resident concerns promptly.
- Stay informed on Fair Housing regulations, LIHTC (Low-Income Housing Tax Credit), Section 8 policies, and other legal requirements to ensure all leasing activities adhere to federal and state laws.
- Develop strong customer relationships through excellent phone etiquette, conflict management skills, and personalized service that encourages lease renewals and referrals.
Qualifications
- Proven experience in property leasing or real estate administrative roles with a focus on customer service.
- Knowledge of LIHTC programs, Section 8 housing, Landlord-Tenant law, Fair Housing regulations, and related legal frameworks.
- Proficiency in Yardi, OneSite, or similar property management software; experience with data entry and filing is essential.
- Strong negotiation skills coupled with the ability to upsell units effectively while maintaining transparency.
- Office experience including contracts management, filing systems, phone etiquette, and conflict resolution.
- Familiarity with facilities management concepts such as property maintenance coordination and CMMS tools is a plus.
- Excellent communication skills with a professional demeanor suited for diverse client interactions. Embark on a rewarding career where your enthusiasm fuels community growth! We are committed to fostering an inclusive environment that supports your professional development while delivering exceptional service to our residents. Join us in making a difference—apply today!
Pay: $18.00 - $21.00 per hour
Work Location: In person
