Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
The Linen Distribution Technician / Linen Room Coordinator is responsible for the efficient distribution of clean linen, collection of soiled linen, inventory management, and exceptional customer service within a healthcare environment. This role ensures that linen services are delivered safely, accurately, and in accordance with hospital policies, quality standards, and regulatory requirements.
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Deliver clean linen in covered carts to designated customer areas in a safe and timely manner.
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Collect soiled linen from assigned locations and transport it in covered carts to designated collection areas.
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Verify and document linen quantities to ensure accurate distribution and inventory control.
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Conduct routine linen inventories and assist with par level management.
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Address and resolve customer concerns related to linen availability, quality, and service.
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Communicate customer issues, inventory shortages, and linen quality concerns to supervisors promptly.
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Build and maintain strong customer relationships by providing responsive, professional service.
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Support department quality initiatives and ensure compliance with established service standards.
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Maintain a clean, organized, and safe work environment.
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Follow all facility policies, procedures, and operational requirements.
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Operate departmental equipment safely and efficiently as needed.
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Adhere to all safety policies, infection prevention protocols, and environmental standards.
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Perform basic administrative and clerical duties, including data entry, answering phones, and completing reports.
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Comply with Joint Commission standards and other applicable healthcare regulations.
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Participate in training programs and continuous improvement initiatives.
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Perform additional duties and special projects as assigned.
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High School Diploma or GED required.
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Preferred: 1–2 years of experience in healthcare, hospitality, manufacturing, logistics, distribution, or a related service environment.
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Strong customer service and relationship-building skills.
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Effective verbal and written communication skills.
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Positive attitude with a strong work ethic and team-oriented approach.
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Ability to work independently and in a fast-paced environment.
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Strong organizational and problem-solving abilities.
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Basic computer proficiency and willingness to learn new software applications.
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Comfortable giving and receiving constructive feedback.
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Ability to stand and walk for extended periods throughout the workday.
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Frequently bend, stoop, twist, reach, and perform repetitive motions.
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Ability to lift and carry up to 35 pounds safely.
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Ability to push and pull linen carts weighing up to 250 pounds.
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Ability to sort, stack, and organize linen items efficiently.
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Ability to operate carts, storage systems, dispensing equipment, and other department-related equipment.
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Healthcare and hospital environments requiring adherence to infection control and safety protocols.
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May require working evenings, nights, weekends, holidays, and overtime as business needs dictate.
Employees are expected to comply with all organizational policies, safety requirements, customer service standards, confidentiality requirements, and regulatory guidelines, including Joint Commission standards and applicable healthcare regulations.require
What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)
Why work for Novo Health Services?
NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.
