Referral Coordinator / Medical Assistant – Full-Time
Coastal Health | Blackshear, Georgia
Coastal Health is seeking a reliable, detail-oriented Referral Coordinator / Medical Assistant to join our team in Blackshear, GA. This dual-role position is ideal for a motivated healthcare professional who excels in both administrative coordination and clinical support, and who is committed to delivering excellent patient care in a fast-paced outpatient setting.
The Referral Coordinator / Medical Assistant is responsible for managing patient referrals and supporting clinical operations. This role serves as a key liaison between patients, providers, and specialty offices while also assisting with direct patient care when needed.
Referral Coordination Duties:
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Process and track outgoing referrals to specialists, imaging centers, and ancillary services
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Verify insurance coverage, obtain prior authorizations, and ensure referrals meet payer requirements
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Schedule referral appointments and communicate details clearly to patients
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Follow up on referral status and ensure timely completion of services
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Maintain accurate documentation of referral activity in the electronic medical record (EMR)
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Coordinate with external providers to obtain consultation notes and reports
Medical Assistant Duties:
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Prepare patients for examination, including taking vital signs and medical histories
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Assist providers during patient exams and procedures
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Administer injections and perform basic clinical tasks within scope of practice
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Maintain exam rooms, supplies, and equipment
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Ensure accurate and timely documentation in the medical record
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Support patient flow and provide excellent customer service
Education & Certification:
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High school diploma or equivalent required
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Medical Assistant certification preferred (CMA, RMA, or equivalent)
Experience:
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Minimum 1–2 years of experience in a medical office setting required
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Prior experience with referrals, insurance verification, or prior authorizations strongly preferred
Knowledge:
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Understanding of medical terminology, insurance processes, and referral workflows
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Familiarity with EMR systems and office procedures
Skills:
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Strong organizational and time-management skills
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Excellent communication and interpersonal skills
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Ability to multitask and manage competing priorities
Abilities:
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Ability to work both independently and as part of a team
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Strong attention to detail and accuracy
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Ability to maintain confidentiality and professionalism at all times
We offer a competitive benefits package, including:
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Competitive pay
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Health, dental, and vision insurance
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Life insurance
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Short- and long-term disability
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401(k) retirement plan
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Paid time off and paid holidays
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Opportunities for growth within the organization
Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork.
