Job Description:
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Medical Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
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Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
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Place calls to referring physicians for patients expressing difficulty with scheduling.
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Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
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Update account information at the point of scheduling.
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Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
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Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed.
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Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
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Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
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Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
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Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
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Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
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Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
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Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
If You Are:
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Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
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You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
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You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
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Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
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Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
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Ability to foster teamwork, inter-personal awareness, and initiative.
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Medical terminology knowledge.
We Offer:
- Comprehensive Medical, Dental and Vision coverages
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Health Savings Accounts with employer funding
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Wellness dollars
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401(k) Employer Match
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Free services at any of our imaging centers for you and your immediate family
Pay Range: $17-$20 per hour
Pay Range: USD $17.00 - USD $20.00 /per hour Shift: Varied Shift Variations: Monday-Friday 8:30am-5:00pm
