Summary
The Family Room Coordinator is responsible for training, scheduling, coordinating, and recognizing area volunteers for Family Room assignments. In addition, this person is responsible for collecting, entering, and reporting data. The Family Room Coordinator acts as a liaison with volunteers, RMHC staff and hospital personnel.
CORE VALUES:
COMMUNITY
We actively engage in our shared purpose of serving families by providing support and encouragement to all members of our RMHC community.
UNITY
We strive to be inclusive of all perspectives based on our diverse experiences and humbly contribute to the cohesive effort to reach our goals.
KINDNESS
We practice kindness by being generous, considerate and showing concern, always treating others with dignity.
EXCELLENCE
Through integrity and accountability, we pursue innovative ways to serve our employees, families, and RMHC supporters.
Reports to: Programs Manager
Job Qualifications
- Must have a high school diploma or equivalent
- College level education or work experience in a related field desirable
- Must be 21 or older with an excellent driving record
- Leadership & supervisory skills
- Bilingual skills are desirable
Competency
- Administrative and organizational excellence
- Excellent communication skills in all mediums
- Professional and personable demeanor
- Inter-personal and team effectiveness
- Flexible and adaptable
- Computer competent
- Self-starter
- Dependable
Expectations
1. Participate in staff meetings and communicate relevant information.
2. Work as a team member with all staff at RMHCSW, treating fellow staff members with respect and sensitivity to the requirements of their jobs.
3. Exhibit passion for the RMHC mission.
4. Work with families of critically ill children in a compassionate and optimistic manner.
5. Respect diverse cultures and work and interact with all types of people.
6. Execute other responsibilities as requested.
7. Provide assistance to the Family Room at Midland Memorial Hospital in Midland on an as needed basis.
Requirements
1. General upkeep of 4 guest overnight sleep rooms.
2. Answer multiple line telephone, screen, and direct calls.
3. Take referrals to assist in checking families in and out of the Family Rooms.
4. Clean and maintain Family Rooms.
5. Inventory and replenish office and food supplies.
6. Greet and direct volunteers, donors, and families.
7. Assist the Programs Manager with outreach of services provided.
8. Accept and process all volunteer applications. (Conduct background checks.)
9. Recruit, Train, Schedule, Retain Volunteers.
10. Collect, Enter, & Report – Data (volunteer and family statistics)
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; and taste or smell. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type/Expected Hours of Work/Salary
This is a part-time position. Hours of duty may vary to meet the needs of donors, guests, and volunteers.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Part-time
Pay: $14.00 per hour
Benefits:
Education:
- High school or equivalent (Required)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
