Title: Facilities Manager
Reports to: Director of General Operations
Status: Full-time, Exempt
SUMMARY
First Avenue, the Twin Cities' busiest live music and events promoter, is looking for a key team member to lead the facilities team for First Avenue Productions. This includes facilities of all the owned & operated venues and taverns: First Avenue Mainroom, 7th St. Entry, Fine Line, Depot Tavern, Turf Club, Palace Theatre, Palace Pub and Fitzgerald Theatre. The position reports to the Director of General Operations.
WHO WE’RE LOOKING FOR
The ideal candidate is a hands-on, solutions-oriented facilities manager who thrives in a fast-paced, multi-venue environment. They bring a strong foundation in building maintenance and systems, paired with the ability to consider long-term facility needs and improvements. This individual is highly organized, resourceful, and comfortable managing multiple priorities across different locations, while also leading a team. They have strong communication skills, sound judgment in balancing cost and quality, and a proactive approach to identifying and resolving issues before they impact operations. A collaborative mindset, adaptability to event-driven schedules, and a commitment to maintaining safe, clean, and high-performing venues are essential for success in this role.
CORE VALUES
You must exemplify the values for which First Avenue stands:
- You value diversity, individuality, and inclusion, including the diversity of entertainment genres and voices.
- You act with the highest integrity and treat everyone with respect.
- You will be proactive in creating a community-oriented atmosphere.
- You are passionate about providing the best possible environment for people to experience events.
SCHEDULE
This is a full-time, exempt position that requires regular on-site hours (M-F) but may vary based on show schedule and facilities needs. Availability on nights and weekends is required but not expected to be regular.
THE ROLE
The Facilities Manager oversees the maintenance, functionality, and overall condition of multiple live entertainment venues across Minneapolis and St. Paul. This role leads the facilities team, manages vendors and projects, and ensures all spaces are safe, operational, and guest-ready. It combines hands-on problem solving with strategic oversight to support both day-to-day operations and long-term facility improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee daily facility inspections across all venues to ensure spaces are safe, clean, and fully operational
- Perform and/or coordinate general maintenance, including lighting, plumbing, repairs, and preventative upkeep
- Proactively identify facility issues and ensure timely resolution through internal fixes or external vendors
- Maintain and troubleshoot building systems, equipment, and infrastructure, including security systems
- Provide on-call support and respond to urgent maintenance and facility needs
- Manage vendor relationships, including sourcing, bidding, scheduling, and oversight of contractors
- Obtain and evaluate bids and ensure cost-effective, high-quality project execution
- Coordinate and oversee repairs, installations, and capital improvement projects across multiple locations
- Track invoices, documentation, and project details related to vendor work
- Maintain inventory of supplies, tools, equipment, and replacement parts
- Research, recommend, and procure materials and equipment to support operations and improvements
- Supervise, schedule, and develop facilities and janitorial staff; ensure performance standards are met
- Support concerts and events with facility setup, troubleshooting, and operational needs
- Ensure compliance with safety standards, building codes, and company policies while maintaining accurate records
- Other duties as assigned
REQUIREMENTS
- 5+ years of facilities, building maintenance, or operations experience (multi-site experience preferred)
- 2+ years of leadership or supervisory experience
- Strong working knowledge of general maintenance trades (electrical, plumbing, carpentry, etc.)
- Experience managing vendors, contractors, and service agreements
- Ability to manage multiple priorities across different locations
- Strong problem-solving and decision-making skills
- Comfortable working in a fast-paced, event-driven environment
- Proficiency with scheduling tools and basic administrative systems
- Reliable attendance and punctuality, due to time-sensitive facilities needs
· Attendance: Must be able to consistently work on-site in our Minneapolis and St. Paul locations five days per week with regular attendance. Occasional off-site availability is also required.
· Work Location/Travel: Must be able to travel to and work at different locations throughout Minneapolis, Saint Paul, and the surrounding cities, as needed.
· Age: Must be 18 years of age or older.
· Work Authorization: Must be currently eligible and possess authorization to work in the United States of America. Must not require sponsorship by our company for work visas.
· Reliability: Must have reliable transportation to downtown Minneapolis, Saint Paul, and surrounding cities, as needed.
PHYSICAL REQUIREMENTS:
· Ability to sit or stand for extended periods of time.
· Ability to walk up and down stairs, ramps, and navigate multi-level venues
· Ability to move throughout multiple venues and through large crowds of people
· Ability to bend, lift, reach, grab, pull, push, and carry items weighing up to 45 pounds
· Ability to place and retrieve items from shelves at various heights
· Ability to hear and communicate effectively in loud environments
· Ability to see and work effectively in low-light or dark environments
· Ability to work both indoors and outdoors in varying conditions, including exposure to weather during tasks such as snow and ice removal
· Ability to work a flexible schedule, including evenings, weekends, and holidays based on event needs
· Ability to respond to urgent or on-call facility needs as required
· Ability to quickly learn and use touch-screen devices, computers, and mobile technology
COMPENSATION
Salaried (exempt): $57,500 to $67,500/ year
BENEFITS
This position will be eligible for company-sponsored benefit plans. These include health insurance (with employer contribution), dental insurance, 401(k) retirement savings (including discretionary employer match), employee-paid life & disability insurance, paid time off, paid holidays and certain concert ticket & employee purchase discount benefits.
ABOUT THIS COMPANY
First Avenue is celebrated as one of the longest running, independently owned and operated venues in the United States. Our commitment to independence is led by the belief that unique, locally owned live music rooms are imperative to the health of the community and economy. First Avenue is dedicated to promoting artistic expression in diverse voices old and new, to provide a community by offering artists a stage and a mic, and fans a place to gather. First Avenue owns and operates The Depot Tavern, the 7th St Entry, the Turf Club, the Fine Line, The Fitzgerald Theater, the First Avenue Mainroom, and co-operates the Palace Theatre and Palace Pub. First Avenue is an equal opportunity employer and we strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply.
OUR MISSION
First Avenue will continue to be the longest-running continuous, independent entertainment and music landmark in the Twin Cities. While remaining fiscally responsible, we will create new avenues for musical experiences while strengthening community ties. By fostering a unique and diverse environment that offers genuine service, we will continue to ensure First Avenue is a safe space that values diversity and individuality.
Pay: $57,500.00 - $67,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
