Summary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
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Assists passengers with their baggage pick-up.
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Assists passengers to resolve issues with their delayed, lost, or damaged items.
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Utilizes computer software to track and catalog luggage.
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Handles customer interaction with class in an efficient, effective, and professional manner.
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Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
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Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
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Fluency in French would be an asset.
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Must be fluent in English - must be able to read, write and speak English well.
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Must be a local (in-state) resident.
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High School diploma or GED.
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Valid State ID
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Successfully pass preemployment drug screen and background check.
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Must be at least 18 years of age.
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Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
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Must complete ramp and SIDA training to obtain airport authority identification security.
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Must be able to carry heavy items up and down jetway stairs.
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Must be able to be alert to moving vehicles or aircraft and use radio equipment.
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Flexible schedule allowing work during nights, weekends, and holidays.
Benefits
Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.
Comprehensive Medical / Dental / Vision / Telehealth
401(k) Retirement Plan
Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.
Paid Time Off
