Job Description Summary
The Laboratory Manager is responsible for overseeing daily operations of the clinical laboratory, ensuring high-quality testing, regulatory compliance, and efficient workflow. This role requires a certified Medical Laboratory Scientist (MLS) with at least five years of generalist or a certified Medical Lab Technician (MLT) with at least 10 years of experience and a strong foundation in clinical laboratory science. The Manager provides administrative and technical guidance, supports staff development, and collaborates with leadership to maintain excellence in laboratory services.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000866 COL - Lab (DMC)
Pay Rate Type
Salary
Pay Grade
Health-31
Scheduled Weekly Hours
40
Work Shift
Job Description
Operational Oversight:
- Manage daily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank).
- Supports coordination of staffing schedules, workload distribution, and shift coverage.
- Monitors and report turnaround times, test volumes, and workflow efficiency to the lab director and associated administrators.
- Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards.
Technical Leadership:
- Provide technical support and troubleshooting for high-complexity testing.
- Supports technical specialists in the review and validation of test results for accuracy and clinical relevance.
- Orchestrates implementation and validation of new instruments and methodologies, collaborating with vendors and project managers as required.
- Ensures new and updated standard operating procedures (SOPs) are implemented and readily accessible for Care Team Member use.
Quality & Compliance:
- Oversee quality control and quality assurance activities for designated laboratories.
- Organizes and engages in internal audits, proficiency testing, and inspection readiness.
- Ensure proper documentation of maintenance, calibration, and QC logs.
Personnel Management:
- Supervise and mentor laboratory staff, including onboarding and training.
- Conduct performance evaluations and competency assessments.
- Foster a collaborative and professional work environment.
- Develops aligned professional development activities to current workforce and department needs and initiatives.
- Responsible for the hiring and human resource management of all laboratory personnel associated with the designated laboratory.
Communication & Collaboration:
- Serve as a liaison between laboratory staff, management, and clinical teams.
- Participate in interdisciplinary meetings and contribute to patient care planning.
- Communicate effectively with providers regarding test results and laboratory capabilities.
Education:
- Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited program or Bachelor of Science in a Biological or Physical Science meeting CLIA Federal requirements for Technical Consultant.
Certification:
- ASCP Board of Certification (BOC) or American Medical Technologist (AMT) as a Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT). If MLT certified, MLS certification must be obtained within 6 months of hire.
Experience:
- Minimum of 5 years of experience as a generalist in a clinical laboratory setting.
Minimum of 3 years of experience in oversight of laboratory quality and regulatory compliance
- Prior leadership or supervisory experience preferred.
Knowledge, Skills, and Abilities:
- Comprehensive knowledge of clinical laboratory procedures and instrumentation, including regulatory oversight of all operations.
- Strong leadership, organizational, and problem-solving skills.
- Proficiency with Laboratory Information Systems (LIS) and electronic health records (EHR).
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a dynamic healthcare environment.
- Ability to lead CAP survey readiness initiatives
Frequent bending, reaching, and stooping to access equipment, supplies, and specimens.
6. Environmental Exposure
7. Cognitive & Emotional Demands
The Laboratory Manager is expected to uphold the ASCLS Professional Standards, including:
Duty to the Patient:
- Ensure safe, accurate, and timely laboratory services.
Duty to Colleagues and the Profession:
- Promote integrity, mentorship, and continuous improvement.
Duty to Society:
- Advocate for equitable access to quality laboratory services.
Pledge to the Profession:
- Commit to lifelong learning and ethical leadership
Additional Job Description
Education:
- Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited program or Bachelor of Science in a Biological or Physical Science meeting CLIA Federal requirements for Technical Consultant.
Certification:
- ASCP Board of Certification (BOC) or American Medical Technologist (AMT) as a Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT). If MLT certified, MLS certification must be obtained within 6 months of hire.
Experience:
- Minimum of 5 years of experience as a generalist in a clinical laboratory setting.
Minimum of 3 years of experience in oversight of laboratory quality and regulatory compliance
- Prior leadership or supervisory experience preferred.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
