Job ID: 2017562
Career Area: Sales & Marketing
Position Type: Salaried
Location: Headquarters & Technology Center – Auburn Hills
48326, US
Date Posted: May 7, 2026
Brand: FCA Group
The Field Intervention Manager owns the field-facing side of the Dealer Performance function. This role is the integration point between the analytical work produced by the Dealer Performance Analytics team and the field execution carried out by area sales managers across all Business Centers. The Senior Field Intervention Lead is accountable for ensuring that dealer-specific intervention plans are clear, sequenced, and executed consistently — and that area sales managers have the coaching, tools, and accountability structure to deliver them. This is a senior commercial leadership role that requires deep field credibility, strong BC VP relationships, and the ability to translate analytical insight into practical action at the dealer level.
KEY RESPONSIBILITIES
Field Execution Leadership
- Own the end-to-end intervention execution model across all six BCs — from receipt of analytical outputs to confirmed dealer-level action plan and progress tracking
- Establish and maintain the cadence of dealer intervention reviews, performance check-ins, and ASM coaching sessions across all BCs
- Work directly with BC VPs to align on priority dealers, intervention approaches, and escalation protocols for persistent underperformers
- Ensure consistent application of intervention frameworks and playbooks across all BCs — preventing different interpretations of the same analytical output
ASM Enablement & Accountability
- Build ASM capability to diagnose dealer performance gaps and execute structured intervention plans — developing field skill, not creating permanent central dependency
- Coach Field Coaches in their BC-level execution, ensuring each coach is translating analytical outputs into relevant, actionable dealer conversations
- Partner with the ASM enablement workstream on role review, training, and performance management changes
Integration with Analytics
- Serve as the primary interface between the Dealer Performance Analytics team and field execution — translating diagnostic outputs into BC and dealer-specific intervention priorities
- Provide field feedback to the analytics team on what is working, what is not landing with ASMs, and where playbooks need refinement
- Ensure intervention sequencing reflects both the analytical priority and the practical realities of field execution timing
Performance Reporting & Escalation
- Maintain visibility on intervention progress across all active dealer cases — reporting status to the Dealer Performance Lead and flagging escalations
- Track ASM engagement metrics and intervention compliance rates across BCs
- Feed field-level learnings back into the broader VCP governance structure and SLT reporting cadence
EOE/Disability/Veteran
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.
Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
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