Provide exceptional front-desk service at Wags N Wiggles by creating a welcoming experience for clients and their pets while managing appointments, customer needs, and daily daycare operations!
Customer Service & Client Relations
- Provide friendly, professional customer service while building strong client relationships and encouraging repeat business.
- Assist customers with scheduling appointments, answering questions, and providing information about services.
- Welcome clients and provide facility tours while ensuring customers and their pets feel comfortable and cared for.
Phone & Appointment Management
- Answer incoming phone calls and make outbound calls to confirm appointments.
- Schedule and manage boarding, grooming, and daycare appointments.
- Communicate appointment details, service information, and special requests to clients.
Check-In & Check-Out
- Check clients in and out for dog boarding, grooming, and daycare services.
- Document detailed notes regarding requested services and client instructions.
- Recommend additional services based on client and pet needs.
Data Entry & Record Keeping
- Enter and maintain accurate health records, special requests, and boarding/grooming information.
- Keep client and pet records organized and up to date.
Pet Care & Handling
- Safely handle dogs of various breeds, sizes, and temperaments.
- Maintain a safe, welcoming, and caring environment for pets and their owners.
- Lift and handle dogs weighing up to 50 lbs.
Employment Details
- Job Type: Part-time
- Pay: $12.50–$13.00 per hour
Job Types: Full-time, Part-time
Pay: $12.50 - $13.00 per hour
Expected hours: 15.0 – 30.0 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- Front desk : 1 year (Preferred)
Ability to Commute:
- Springfield, OH 45504 (Required)
Work Location: In person
