Description:
Oncology Nurse Navigator Role
As the oncology nurse navigator here at BASS, your purpose is to be a link between cancer patients and their healthcare team, with the intention to support the cancer care process and contribute to providing a positive patient experience. The key responsibilities include:
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Patient education: Explaining diagnoses, treatment options, and side effects
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Care coordination: Assist with tracking patient diagnostic and treatment process; facilitating communication between specialists and ancillary providers.
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Emotional support: Providing counseling referrals and connecting patients with support services
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Barrier identification: Addressing obstacles to care, such as transportation or financial issues
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Treatment monitoring: Tracking patient progress and supporting patients in the successful completion of treatment recommendations.
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Resource provision: Offering information on community resources and support groups
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Advocacy: Ensuring patients' needs and preferences are communicated to the healthcare team and their caregivers.
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Patient identification and retention: Working with other providers to identify patients who will potentially receive treatment at the cancer center and guiding them to our providers and services.
Requirements:
Oncology Nurse Navigator Role
1. Day-to-Day Tasks and Responsibilities
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Conduct initial patient assessments of patient needs
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Attend huddles and multidisciplinary patient consultations
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Update and maintain patient records
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Collaborate with multidisciplinary teams
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Respond to patient inquiries via phone or email
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Participate in quality improvement initiatives
2. Patient Education
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Explain cancer diagnoses using easy-to-understand language
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Discuss treatment options, including potential risks and benefits
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Educating on side effect management and self-care strategies
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Provide information on clinical trials when appropriate
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Teach patients how to navigate the healthcare system effectively
3. Care Coordination
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Assist in coordination of appointments across various specialties
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Ensure smooth transitions between different phases of care
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Facilitate communication between primary care physicians, oncologists, surgeons, and other specialists
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Assist in coordination of necessary diagnostic tests and follow-ups
4. Emotional Support
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Provide one-on-one counseling and referrals to patients and families
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Offer guidance on coping strategies for dealing with cancer diagnosis and treatment
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Facilitate support group contact or connect patients with existing groups
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Provide resources for managing stress, anxiety, and depression
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Offer end-of-life care discussions and support when necessary
5. Barrier Identification and Resolution
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Assess patients for potential barriers to care (e.g., financial, transportation, cultural, linguistic) and provide appropriate referrals
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Assist in coordination of transportation services or provide information on available options
6. Treatment Monitoring
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Track patient progress throughout the treatment journey
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Monitor for treatment-related side effects and complications
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Coordinate with the healthcare team to adjust care plans as needed
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Ensure patients are adhering to treatment regimens
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Facilitate symptom management through education and referrals
7. Resource Provision
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Maintain an up-to-date database of community resources
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Provide information on support services (e.g., nutrition counseling, physical therapy, pain management)
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Offer guidance on complementary therapies and integrative medicine options
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Provide educational materials tailored to each patient's needs and preferences
8. Patient Advocacy
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Represent patient interests and preferences in multidisciplinary team meetings
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Ensure patients understand their rights and treatment options
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Facilitate shared decision-making between patients and healthcare providers
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Address any concerns or complaints patients may have about their care
EDUCATION / TRAINING REQUIREMENTS
REQUIRED
- High School or GED
- Graduation from an accredited school of nursing as a Registered Nurse.
- Knowledge and experience with case management of acute and complex patients.
- Ability to make independent judgments based on clinical knowledge and experience required in planning for short, immediate, and long-term goals and options.
- BSN Degree
- Possession of a current California RN license.
- CPR Certification.
PREFERRED
- Knowledge of care/services provided in differing levels of care, i.e., ambulatory, and institutional settings, community-based resources, SNF, Home Health, Hospice, and Palliative Care.
- Analytical skills to identify and obtain pertinent data from multiple sources and work with culturally diverse patients and families with multiple needs or disabilities.
PHYSICAL DEMANDS
- Prolonged periods sitting at a desk or working on a computer.
- Prolonged periods of standing and bending.
- Must be able to lift up to 15 pounds at times.
Hourly Range - $80 - $97