Overview
Fulfillment.com is a 3PL fulfillment center and warehouse facility.
The Printroom process is the first step in the Fulfillment Center procedures. The Printroom prints, verifies, and sorts all customer orders and then delivers these orders to the warehouse floor to be fulfilled. The Printroom also continually verifies addresses through company-based and carrier systems.
The Printroom Team Lead oversees the Printroom Associates to ensure all Printroom tasks are completed correctly and in a timely manner. They will act as the first point of contact for work assignments, associate questions, printing errors, and needed corrections. This is considered a “working” position, as the lead will also be part of the team helping complete the tasks the Printroom is responsible for.
Duties
- Ensure printers in the Printroom are in good working order in all facilities throughout the Fulfillment.com network
- Assigns and oversees 3 Savannah printroom associates' daily tasks
- Creating and assigning a rotating weekly schedule for 3 Savannah printroom associates
- Assists with the training of printroom associates
- Addresses employee issues and disciplinary action appropriately in a respectful and professional manner
- Ensures that associates are completing their tasks fully and on time
- Ensures orders and shipping labels are being printed properly, sorted, and brought to the warehouse floor timely
- Ensures orders and shipping labels are verified and submitted to the remote facilities, meeting the time requirements
- Ensures and maintains the flow of orders through our systems
- Troubleshoot and help correct problems at the warehouse weigh stations
- Works closely with remote warehouses to ensure that their printing tasks are completed timely and accurately
- Works with IT to ensure systems are running properly; consults with IT for problem resolution
- Other duties may be assigned as necessary
Experience
- A minimum of 1-2 years of previous lead/supervisory experience is required
- General knowledge of Microsoft Office suite
- Basic to very good understanding of Excel with previous experience using Excel; entering data and manipulating data on spreadsheets. Creating spreadsheets and knowing all formulas are not necessary.
- General knowledge and/or ability to learn company systems including OMS, Deposco, Redbooths
- While an IT background or experience is not necessary, being open to learning very simple tasks would be preferred and beneficial.
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
