WORK PERFORMED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of field related job duties.
· Manage and grow the current customer base by establishing strong relationships along with offering an industry leading level of service.
· Create and manage new opportunities through introduction and qualification of new products, application technology, and equipment.
· Assist customers to establish performance standards and test methods favorable to ThreeBond product lines.
· Assist in providing technical service during new customer start-up operations.
· Explores alternatives to reach outcomes that gain customer support and acceptance.
· Ensure all customer communications are documented with email records and customer meeting minutes. Phone conversations should be followed up with an email or meeting minutes.
· Troubleshoot equipment and product issues with customers to ensure proper usage.
· Work closely with all departments to ensure excellent customer satisfaction.
· Accurately report to the Sales Manager or the Assistant Sales Manager on their daily, weekly and monthly activity.
· Ensure sales targets are achieved.
· Accurately report the factors behind achieving/not achieving sales targets to the Sales Manager or the Assistant Sales Manager.
· Ensure sales forecasts are submitted in a timely and accurately.
· Accurately report sales forecasts and details of the sales increase/decrease factors to the Sales Manager or the Assistant Sales Manager.
· Update themes and new customer Leads timely in the CRM database.
· Work toward sales policy goal achievement.
· Ensure that the branch guidelines and requirements are followed.
· Complete all assignments, forms, procedures and company level data accurately and on time.
· Respond quickly to customer complaints and follow corrective action policy.
· Ensure themes are updated accurately and timely in the CRM database.
· Follow all instructions and directions given by all management in their reporting flow chart.
REQUIREMENTS:
· 4-year college degree preferred, with preference for experience in technical sales
· 3-5 years Sales experience is an asset
· Demonstrated Sales and prospecting skills industrial environment
· Excellent written and verbal communication skills
· Self-motivated and able to work well independently
· Computer savvy, especially in Excel, Word and SAP
· Well organized, process driven, able to produce accurate and timely reports
· Valid driver’s license, clean criminal record, willingness to travel to support customer needs
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- sales: 3 years (Preferred)
Work Location: In person
