About the Role
EAF Care Coordination Network LLC operates within the care coordination, community support, client services, administrative assistance, and service management sector. We are seeking a Community Services Director to lead service programs, oversee client support operations, and help strengthen overall service delivery.
Why Join Us?
Senior Leadership Opportunity
Take a key leadership role in guiding community service operations and improving client support performance.
Competitive Compensation
Receive a strong annual salary aligned with senior community services and operations leadership roles in Oklahoma City.
Professional Service Environment
Work in a structured setting that values communication, organization, compassion, accountability, and dependable service.
Meaningful Business Impact
Help improve service coordination, strengthen client experience, and support long-term community-focused growth.
Key Responsibilities
- Lead community service operations, client support workflows, and service coordination activities
- Oversee team performance, documentation standards, schedules, reporting, and service quality
- Coordinate with clients, families, service partners, vendors, and internal departments
- Monitor client feedback, follow-up tasks, operational concerns, and service outcomes
- Develop strategies to improve workflow efficiency, client satisfaction, and program performance
- Support staff development, process improvement, and leadership planning
- Prepare senior-level reports, service updates, and operational recommendations
What We Are Looking For
Experience
- Strong experience in community services, care coordination, client services, human services, health administration, case support, or operations management
- Previous senior management or department-level leadership experience is preferred
- Experience working with clients, families, service providers, community partners, or support teams is an advantage
Skills
- Community services leadership
- Client support and service coordination
- Team management and workflow oversight
- Documentation, reporting, and quality monitoring
- Stakeholder communication and issue resolution
- Strong organization, decision-making, and problem-solving skills
Education
- Bachelor’s degree in Business Administration, Social Services, Health Administration, Human Services, Public Administration, Operations Management, or a related field is preferred
- Professional certifications in service coordination, case management support, operations management, customer service, or leadership are an advantage
Pay: $108,000.00 - $135,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Professional development assistance
- Vision insurance
Work Location: In person
