Field Supervisor Responsibilities:
The Field Supervisor will be primarily responsible for ensuring that policies and procedures of the In-home meet the standards for proper care of clients, training of staff, and general program integrity.
- Schedules initial visits with clients to complete required admission and enrollment paperwork.
- Schedule an initial meet and greet with client and direct service worker, upon arrival there should be an introduction to the client of the DSW, in-home training with the DSW, tour around the house, and tutorial of how to read the clients binder.
- Ensures that all documentation on visit reports is complete, accurate, and reflects the client’s plan of care.
- Selects and maintains qualified, organized, professional, and paraprofessional staff to provide care for the needs of the patient.
- Communicates with the RN of any staff that needs Medication Certification Training, or if the client has been admitted and discharged from the hospital or rehabilitation facility.
- In the event of the absence of a DSW, the Field Supervisor ensures the responsibilities of the DSW are met and patient care is continued. Field Supervisor may also designate the schedule to fill-in in the field, as necessary.
- Evaluates the performance of DSW through yearly evaluations and onsite pop-ups check.
- Ensures that all required policies and procedures are implemented, enforced, and meet State guidelines.
- Is self-reliant and plans appropriately.
- Maintains high visibility and availability via telephone and/or while in the office, projecting a concerned, professional, attitude toward WCSS personnel.
- Performs all duties in compliance with State Guidelines.
- Attends WCSS in service and company both weekly and mandatory meetings as directed.
- Maintains and updates current patient binders by completing monthly reports.
- Maintains patient, caregiver, and WCSS confidentiality always.
- Many duties are performed in the office and out in the community.
- Must have reliable transportation and be able to travel locally regularly.
- Rotate the on-call role as needed.
- Willing to become back-up staff in client’s home when there are call ins, or no show DSW’s.
- Maintain the clients schedule according to the CPOC and fill the clients home accordingly.
- Additional Responsibilities as assigned by CEO.
Special Requirements: Must have a vehicle with current insurance coverage and a valid state driver s license.
Minimum Position Requirements: (1) year experience providing training or direct services to persons with developmental disabilities, (1) year of supervising experience (1) year related experience. Along with the following abilities:
- Able to type 40+ wpm.
- Must be willing to learn new things.
- Be dependable and a fast learner.
- Able to communicate and act in a professional manner.
- Must be compassionate and caring.
- Obtain organizational skills.
- Must have some scheduling, recruiting, and marketing experience.
- Must be able to travel to clients place of residence.
