Basic purpose or function: To ensure that all casino functions are secure. To protect all casino assets, team members and guests.
Job Responsibilities:
- Must be professional at all times while on duty.
- Write clear and concise reports.
- Communicate clearly with guests and other team members.
- Abide by department code of ethics.
- Answer telephone calls and answer inquiries.
- Maintain all logbooks.
- Escort associates from their department into the vault, and back to their department.
- Observe all guests, ensuring that all are of age to be in the Casino.
- Prevent entry of unauthorized persons into restricted areas
- Patrol all areas of property.
- Check identification and appropriate documents when required.
- Ensure that no contraband or prohibited articles are on property.
- Contribute to the team effort by accomplishing other duties as assigned.
- Handle and resolve conflicts.
Job Qualifications:
-
High School Diploma or equivalent.
-
Minimum of 18 years of age.
-
Strong customer service experience with direct guest interface.
-
Must be able to stand long periods of time.
-
Must be able to lift 50lbs or more.
-
Must be dependable, organized, detail orientated, and accurate.
-
Present a clean, neat, and professional image.
- Must be able to work a flexible schedule if needed.
-
Excellent oral communication and written communication skills.
- Must have a valid driver’s license.
- Must complete Title “31” training.
-
Must obtain a key gaming license
-
Basic First Aid or completion of certificate within 12 months
Native American preference applies to all candidates for this position.
Apply online at:
www.sevenwindscasino.com
Our Team
If you are unable to apply online, submit information to:
Sevenwinds Casino, Lodge & Conference Center
Human Resource Department
13767W County Road B
Hayward, WI 54843
Tina Coss, Human Resources Director
715-634-5643 Ext. 6107
Or
Tamara Christman, Training Specialist
715-634-5643 Ext. 6121
