Overview
Join our dynamic property management team as an Apartment Manager, where you'll lead the daily operations of residential communities with enthusiasm and professionalism. This vital role involves overseeing leasing activities, maintaining tenant relationships, managing property maintenance, and ensuring compliance with all relevant regulations. Your proactive approach will foster a welcoming environment for residents while driving operational excellence and team collaboration. We are committed to providing a supportive work environment that values your expertise and encourages growth in the property management industry.
Duties
- Oversee leasing processes, including lease or rental agreement management, tenant screening, and onboarding to ensure a smooth move-in experience.
- Manage property operations using tools such as Yardi, OneSite, and property management software to streamline data entry, rent collection, and reporting.
- Maintain compliance with Fair Housing regulations, Landlord-Tenant Law, LIHTC (Low-Income Housing Tax Credit), Section 8 housing programs, and other legal requirements.
- Handle client communication with tenants and prospective residents via phone, email, and in-person interactions to promote excellent customer service and resolve issues promptly.
- Coordinate property maintenance and facilities management activities to ensure the property's safety, cleanliness, and functionality.
- Conduct conflict management and negotiation with tenants regarding lease terms, rent adjustments, or disputes to foster positive relationships.
- Prepare budgets, track expenses, and assist with financial reporting to support property profitability goals.
- Supervise team members involved in leasing, customer service, administrative tasks, and property upkeep to promote a collaborative work environment.
Experience
- Proven property management experience with a strong understanding of leasing procedures and tenant relations.
- Familiarity with property management tools such as Yardi, OneSite, CMMS (Computerized Maintenance Management System), and customer relationship management software.
- Knowledge of legal administrative processes related to landlord-tenant law, Fair Housing regulations, LIHTC compliance, Section 8 programs, and contracts management.
- Demonstrated ability in conflict resolution, negotiation skills, and client communication to effectively address tenant concerns and maintain positive community relations.
- Experience in budgeting, facilities management, property maintenance coordination, and real estate administrative tasks is highly desirable.
- Strong office experience including data entry, filing systems, phone etiquette, upselling rental units or services, and general administrative support.
- Ability to manage multiple priorities efficiently while maintaining high standards of customer service in a fast-paced environment.
Join us as an Apartment Manager if you're passionate about creating vibrant communities through exceptional service delivery while advancing your career in property management!
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
Experience:
- Apartment Leasing: 1 year (Required)
- Bookkeeping: 1 year (Required)
Shift availability:
Work Location: In person
