About the Role
Newave USA is seeking a detail-oriented Operations Coordinator to join our growing freight forwarding team. This role is ideal for someone with experience in international logistics who enjoys coordinating with multiple parties to ensure smooth cargo movement and excellent customer service.
Key Responsibilities
* Manage daily freight operations using GoFreight.
* Coordinate with U.S. Customs Brokers to monitor customs clearance and resolve shipment issues.
* Communicate with trucking companies and warehouses to arrange pickups, deliveries, appointments, and storage.
* Serve as the primary point of contact for customers in China, providing shipment updates and operational support.
* Track ocean and air shipments from origin to final delivery.
* Coordinate with carriers, warehouses, and other logistics partners to ensure timely cargo movement.
* Proactively identify and resolve shipment exceptions and operational issues.
Qualifications
* Previous experience in freight forwarding, logistics, or supply chain operations is preferred.
* Experience using GoFreight or other Transportation Management Systems (TMS) is highly preferred.
* Excellent organizational skills with the ability to manage multiple shipments simultaneously.
* Strong attention to detail and problem-solving abilities.
* Experience with accounting, invoicing, accounts receivable/payable, or freight billing is a plus.
What We Offer
* Competitive compensation based on experience.
* Career growth opportunities in a fast-growing logistics company.
* Supportive and collaborative team environment.
* Hands-on experience in international freight forwarding and supply chain operations.
If you’re passionate about logistics and enjoy working in a fast-paced environment, we’d love to hear from you.
Pay: $3,000.00 - $4,500.00 per month
Benefits:
Work Location: In person
