ANYWHERE WELLNESS · ONLINE MENTAL HEALTH CARE
The operational heartbeat of our virtual practice
Fully Remote
Full-Time
Mon–Fri · 8 AM–5 PM PT
PST or CT Time Zone Required
ABOUT THE ROLE
Anywhere Wellness is a fully remote mental health care company on a mission to make quality therapy and psychiatric care accessible to everyone, wherever they are. Our providers and staff work from virtual offices across the country — and the glue holding it all together is a small, dedicated administrative team.
We're looking for a Practice Operations & Executive Coordinator who brings both the strategic eye of an operations leader and the hands-on reliability of a trusted executive assistant. This role is the connective tissue of our practice — keeping our admin team running smoothly, supporting our clinical providers, and ensuring our patients experience seamless care from first contact to ongoing treatment.
If you're the kind of person who loves bringing order to complexity, building systems that let a team breathe, and being the go-to person everyone counts on — this role was designed for you.
DAY-TO-DAY RESPONSIBILITIES
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Oversee and support a small administrative team day-to-day
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Serve as a resource, escalation point, and mentor for team members
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Help set priorities, manage workflows, and ensure accountability
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Identify gaps and help build better processes over time
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Provide high-level administrative support to practice leadership
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Manage calendars, communications, and follow-through on key tasks
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Draft correspondence, prepare materials, and handle scheduling
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Keep leadership organized and ahead of what's coming
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Act as point of oversight for the billing specialist and care coordinator
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Ensure workflows between billing, scheduling, and clinical care are smooth
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Surface issues and problem-solve before they escalate
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Help monitor key operational metrics and follow up as needed
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Be the first call for providers and staff navigating operational questions
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Coordinate across departments to resolve issues quickly
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Communicate policy updates, scheduling needs, and practice changes
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Build trust as the reliable center of the organization
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Help manage the day-to-day systems that keep the practice running
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Maintain documentation, SOPs, and internal resources
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Support onboarding of new team members
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Assist with special projects as the practice grows
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Keep internal communication clear, timely, and organized
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Foster a positive, professional remote team culture
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Help new team members integrate into the virtual environment
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Model the care and professionalism Anywhere Wellness stands for
QUALIFICATIONS
3+ years of experience in an administrative, operations, or executive support role — ideally in a healthcare, behavioral health, or service-based environmentExperience managing or overseeing other team members, directly or informallyFamiliarity with medical or behavioral health practice operations — billing cycles, care coordination workflows, or EHR/practice management software is a strong plusExceptional organizational skills and the ability to manage multiple priorities in a fast-moving remote environmentStrong, professional written and verbal communication — you represent the practice in every message you sendHigh emotional intelligence — you understand that the work we support affects real patients, and you approach every interaction with that in mindComfortable working independently in a fully remote, virtual office setting with minimal supervisionProficiency with standard business tools (Google Workspace, Microsoft Office, Zoom, Slack or similar); ability to learn new software quicklyLocated in the Pacific or Central time zone and able to reliably work 8 AM–5 PM PT
This is a role for someone who is equally comfortable leading and supporting — one day you're guiding a team member through a tricky billing question, the next you're building a scheduling system from scratch. You don't wait to be told what's broken; you notice it, fix it, and make sure it stays fixed.
COMPENSATION & BENEFITSSCHEDULE
Mon–Fri
8 AM – 5 PM PT · 1 hr lunch
LOCATION
Remote
PT or CT time zone only
EMPLOYMENT
Full-Time
Benefits-eligible
ENVIRONMENT
Virtual
100% online practice
ABOUT ANYWHERE WELLNESS
Anywhere Wellness is an online mental health care company committed to breaking down the barriers that keep people from getting the support they need. Our team of licensed providers and dedicated administrative staff work together across a fully virtual platform to deliver compassionate, high-quality mental health services. We believe that where you live shouldn't determine the quality of care you can access — and we've built our entire practice around that belief.
"The right person for this role doesn't just manage a to-do list — they make everyone around them more capable."
APPLY NOW
Please include your resume and a brief note about your experience in administrative or operations leadership.
www.anywherewellness.com
Candidates that Inquire via Phone Calls will not be considered!
All Resumes/Cover letter will be reviewed here by the hiring team!
