Company Overview
Luna Vista Home Healthcare is a Medicare Certified Home Health Agency dedicated to providing high-quality, compassionate care in the comfort of patients' homes. Our services include skilled nursing, physical therapy, and home health aide support, all aimed at enhancing quality of life and preventing hospitalizations. We are a family-owned organization committed to supporting our clients' independence and well-being.
Job Summary
We are looking for an exceptionally organized, proactive Hospice Administrative Coordinator who takes ownership of details and follows tasks through to completion. The ideal candidate will possess strong organizational skills, healthcare administrative experience, and excellent communication abilities. This role involves managing schedules, coordinating internal communications, handling data entry, and supporting revenue cycle processes to ensure smooth operations and exceptional client service.
Duties
- Manage scheduling for hospice staff and care teams to optimize patient coverage and resource allocation.
- Coordinate internal communication among clinical staff, management, and external partners to facilitate seamless information flow.
- Perform accurate data entry into electronic health records (EHR) systems, ensuring compliance with privacy regulations.
- Support insurance third-party billing processes by verifying coverage details and assisting with claims submission.
- Maintain detailed documentation related to client care, billing, and administrative activities with precision.
- Assist with revenue cycle management tasks such as payment processing and account reconciliation.
- Provide exceptional customer service by responding promptly to client inquiries via phone or written communication.
Skills
- Proven administrative experience within healthcare settings, particularly in hospice or home health environments.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes.
- Knowledge of managed care principles and health insurance policies relevant to hospice services.
- Strong schedule management skills with the ability to prioritize tasks effectively.
- Excellent internal communication skills to coordinate among multidisciplinary teams.
- Experience with electronic health records (EHR) management systems and data entry accuracy.
- Familiarity with medical terminology and insurance third-party billing procedures.
- Exceptional writing skills for clear documentation and client correspondence.
- Competence in phone communication for client engagement and professional interactions.
- Understanding of revenue cycle management processes within healthcare organizations.
Join our team as a Hospice Administrative Coordinator to play a vital role in delivering compassionate care while ensuring operational excellence through effective administration and communication.
Pay: $41,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- When applying, please include a brief note telling us why you believe you would be excellent in this position.
Experience:
- Administrative or Office: 2 years (Required)
- Healthcare: 1 year (Preferred)
Work Location: In person
