About Verde Law
Verde Law, PLLC is a humanitarian immigration law firm in Miami. We represent families and individuals from our Spanish-speaking community in some of the most urgent moments of their lives — asylum, removal and deportation defense, bond hearings, and family-based immigration. For many of the people who reach out to us, we are the first call they make when a loved one is detained or facing court. How they are treated in that first conversation matters as much as the case itself.
We are growing quickly and looking for a warm, driven, fully bilingual professional to be that first conversation — the person who helps prospective clients understand how we can help them and guides them through becoming a client.
What You'll Do
- Connect with prospective clients who reach out to the firm — many transferred to you live and ready to talk — and guide them through their first conversation with Verde Law.
- Understand each person's situation, explain how the firm can help and what our services and fees include, and help them take the next step to become a client. (Our attorneys provide all legal advice.)
- Speak with prospective clients by phone and in person and answer their questions with clarity and care.
- Follow up with prospective clients who need time to decide — by phone, text, and WhatsApp.
- Manage your pipeline and daily follow-up list in our CRM (training provided); keep every record accurate and up to date.
- Prepare and send retainer agreements, set up payment arrangements, and hand newly signed clients off smoothly to our legal team.
What We're Looking For
- Fully bilingual in English and Spanish — professional speaking, reading, and writing in both.
- A natural communicator and relationship-builder who is warm, and trustworthy; people feel comfortable with you quickly.
- Experience in a client-facing role where you guided people to a decision (for example: client enrollment, account management, client relations, or reception at a busy practice).
- Self-motivated and goal-oriented.
- Disciplined with follow-up; you don't let prospective clients slip away.
- Empathy and composure when speaking with people in stressful, high-stakes situations.
- Comfortable with technology and able to learn new software (we'll train you on our systems).
- Immigration experience is required.
How to Apply
Apply through Indeed with your resume. Verde Law, PLLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.
Pay: $4,000.00 - $6,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Immigration law: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
