Job Overview
We are seeking a dedicated and skilled Mobility Device Technician to join our team.
Key Qualifications
This job is an onsite at our work location
· Demonstrated experience delivering Apple Device Enrollment Program (DEP) development and support
· Demonstrated experience delivering Samsung Knox Enrollment (KME) program development and support
· Understanding of Enterprise Mobility Security and Windows Server design, configuration and administration
· System (hardware) and application (software) installation and configuration
· Mobile Device Management Certifications preferred
· System security and monitoring using installed tools as well as external tools
Experience with configuration, troubleshooting and maintaining virtual and cloud environments
- Ability to work in a collaborative environment
- Willingness to contribute and support a knowledge sharing culture
- Balance multiple & shifting priorities
- Innovative thinking and problem solving
- Effective time management
- Ability to work different shifts
- Self-driven and motivated
- Excellent hand and eye ability working with micro parts and services
- Good organizational and follow through skills
Responsibilities
- Unpack appropriate customer hardware and software.
- Install each at default or to custom specifications.
- Test configured systems for appropriate functioning and troubleshoot issues.
- Complete all required documentation in Salesforce for record-keeping and asset management.
- Follow customer mobile device hardware and software specifications based on instructions supplied.
- Comply with departmental training certification requirements (ISO)
- Troubleshoot malfunctioning units using efficient problem-solving techniques and departmental procedures.
- Work with leads on difficult to solve problems or configurations.
- Kitting of customer devices
Education
- High School or equivalent minimum; college graduate, technical school with relevant degree preferred
Join us as a Mobility Device Technician where your skills will make a significant impact on the lives of our customers!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Jupiter, FL 33458 (Required)
Ability to Relocate:
- Jupiter, FL 33458: Relocate before starting work (Preferred)
Work Location: In person
