Security Project Manager
Client & Contract Management
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Serve as the primary company point of contact for our client
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Ensure all contract specifications and service agreement requirements are met
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Build and maintain strong client relationships
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Handle escalated client issues and complaints
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Conduct visits and inspections
Personnel Management
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Supervise the recruiting and selection process of security officers and ensure all posts are staffed with qualified, trained personnel
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Manage all account-specific employment practices including performance management and reviews, discipline, and complaint investigations
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Create officer post/shift schedules and process payroll
Operations Management
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Update post orders and emergency procedures on a regular basis
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Conduct regular security inspections and investigate security threats and breaches
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Be available 24/7 for calls, notifications, assistance and response to emergency situations
Reporting & Administration
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Maintain accurate account files covering operations, and training
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Attend all client meetings and meet expectations with any required client request or deliverable.
Typical Qualifications
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At least 10 years of experience in security operations with a proven track record of handling increasingly complex responsibilities
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Strong relationship management, communication, problem-solving, and strategic thinking skills
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Proficiency in Microsoft Office
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Valid driver's license
