About Air France - KLM
A global player with a strong European base, the Air France-KLM Group’s main areas of business are passenger transport, cargo transport and aeronautical maintenance.
Air France-KLM is a leading airline Group in terms of international traffic on departure from Europe. It offers its customers access to a worldwide network, covering over 300 destinations thanks to Air France, KLM Royal Dutch Airlines and Transavia, mainly from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol. Its Flying Blue frequent flyer programme is one of the leaders in Europe with over 17 million members.
Together with its partners Delta Air Lines and Virgin Atlantic, Air France-KLM operates the largest transatlantic joint venture, with more than 340 daily flights.
Air France-KLM is also a member of the SkyTeam, the alliance dedicated to providing passengers with a more seamless travel experience at every step of their journey 19 member airlines working together across an extensive global network.
Recognized for 15 years as an industry leader in sustainable development, the Air France-KLM Group is determined to accelerate the transition to more sustainable aviation. Since 2003, the Air France-KLM Group has been a member of the United Nations Global Compact. The aim is to make a significant contribution to the UN Sustainable Development Goals in connection with the Group’s activities.
In line with Group strategies and Quality Standards, manages all activities in the station in order to guarantee an excellent customer experience, to ensure cost effectiveness of operations handling, sales development and to implement and comply with safety, Security and regulatory requirements.
Job Role:
In line with Group strategies and Quality Standards, manages all activities in the station in order to guarantee an excellent customer experience, to ensure cost effectiveness of operations handling, sales development and to implement and comply with safety, Security and regulatory requirements.
Key Responsibilities:
- In compliance with the Group policy, Customer ambition, Safety and Security Standards, supervises all activities in the station in order to ensure on-time flight departure, safety, and make customer experience unique.
- Coordinates all outsourced airport activities
- Plans and executes mandatory audits. Initiates corrective actions if necessary. Manage by SMS
- Ensures implementation of the Local Emergency Plan to allow immediate and efficient treatment of any crisis situation;
- Ensures 24/7 local management coverage, ensuring 90min maximum response time to the airport crisis center.
- Manage and monitor Handling companies
- Handles relationships with local Airport Authorities;
- Monitors quality results, ensures station compliance with quality standards, and initiates corrective actions.
- Ensures the application of company Security procedures in the context of Federal, State and local airport security entities.
- Monitors social and geopolitical environments as well as punctual local events that could have a negative impact on the company image or secure operations and keeps Regional Management and the Operational Control Center advised.
- In compliance with Group procedures, draws up and manages in the best cost effective way possible the station budget in order to ensure cost control.
- Provides local Management with reports and accurate analysis on station costs and revenue;
- Is responsible for the invoicing process.
- Negotiates in coordination with the General Manager/Purchasing Director the supplier's contracts and ensures the follow-up.
- Represents the company’s best interests in Airport budget reviews affecting future airport operating costs.
- Promotes the company brand image through active participation in regional commercial organizations and through client interaction.
Requirements:
- Strong knowledge of all airport operations domains
- Fluent in English
- Management skills with experience leading and influencing others
- Innovation mindset
- Knowledge of budget and quality processes
- Experience in managing service providers preferred
- Duty travel will be required on a regular basis to other stations supported by Minneapolis
- Available to assist Chicago (ORD) with the Full Freighter flight departing at 0300.
- Initiative
Physical Requirements:
- Ability to move about to accomplish tasks and from one worksite to another within the Station
- Ability to remain in a stationary position, often standing for prolonged periods
- Ability to occasionally lift heavy bags or items weighing up to 50 pounds
Benefits
As a valued member of the Air France/KLM team, you’ll enjoy a comprehensive benefits package designed to support your well-being both in and out of the workplace. Take advantage of exclusive flight benefits that allow you to explore our global network of destinations. Plan for the future with our robust 401(k) program, and choose from a variety of medical, dental, and vision plans to fit your needs. We also offer access to our Employee Assistance Program and a wide range of employee discount perks. To support your work-life balance, we provide generous paid time off (PTO) and a paid lunch policy to ensure you have time to relax and recharge during your shift.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
